Topic-icon Errors in Open Graph Activity

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11 years 10 months ago #45696 by Ivan
Hi,

I am seeing some errors in the open graph activity back end table. Mainly errors saying requires publish actions permissions... Does this mean that users are giving initial permissions but then skipping the 2nd set of permissions? Is there anyway to make the permissions mandatory?
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Support Specialist
11 years 10 months ago #45700 by alzander
Yes. If the error says that the user hasn't granted the publish_actions permission, it means they either didn't approve it or it wasn't asked for some reason. It should always be asked though if you have any Actions configured.

There's no way to force the user to let you post to their profile. It's a completely optional permission. Once it's been granted, the permission can also be removed by the user later in their profile settings in Facebook.

If you think the error is happening when it shouldn't happen, just let me know, and we can investigate further.

I hope that helps,
Alex
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