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Topic-icon How to Update JFBConnect with a new subscription

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11 years 11 months ago - 11 years 11 months ago #45058 by kappadev
Hi,
I basically want to update JFBConnect from version 5 to the latest one i just subscribed v 6...
When i go to Extension manager and try to update the 6.06 that i see there it gives me an error 403 - ACESS FORBIDEN.
Other updates i see there like JFBCFan and SourceCoast Extensions Library for JFBConnect and JLinked give me the same error...

What do you suggest that i do?
Is it better to install the latest version Zip on top of the old one? Will it then keep my settings in autotune..etc?

thx
Last edit: 11 years 11 months ago by kappadev.
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11 years 11 months ago #45066 by alzander
JFBConnect currently requires that it's downloaded from our site and uploaded using the Joomla installation manager. We're excited to say that the 6.1 release, due out Friday (if all goes well), will support the Joomla updater for installing updates. You'll still need to download and install 6.1, but all releases after that should be much easier to update to.

In all cases, installing the new version will maintain your current settings. You don't have to uninstall first, though you can and still won't lose settings.

Also, JFBConnect v6.0 removed many of the JFBCxyz modules. The only ones that should still be on your site are the JFBCSocialShare and SCSocialWidget. The other ones, JFBCFan, JFBCLike, etc (any that have a version of 5.x or lower) can be uninstalled. Instead, you should configure the SCSocialWidget, which lets you setup almost 50 different social modules from one interface.

I hope that helps explain,
Alex
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11 years 11 months ago - 11 years 11 months ago #45154 by kappadev
Ok i managed to update it successfully. And i uninstalled JFBCFan, JFBCLike, etc.
The only minor thing that happens now is that at the top of my site where i used to have the JFBCLogin now i see an error saying: JLIB_APPLICATION_ERROR_COMPONENT_NOT_LOADING
File Attachment:


Usually it appears only when i first load the page, and not every time..
Last edit: 11 years 11 months ago by kappadev.
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Support Specialist
11 years 11 months ago #45158 by alzander
That error isn't coming from JFBConnect, as far as I can tell. The message itself of "JLIB_APPLICATION_ERROR_COMPONENT_NOT_LOADING" is a Joomla system error message. That's occurring because some component isn't loading, but I'm pretty confident that JFBConnect is loading.. it's some other extension on your site that isn't properly loading.

The reason the FB logo is there is because the container for the system messages has a class of #system-message > .message > ul and in your CSS file is the following styles:
#system-message > .message > ul {
background-color: #5f78ae;
background-image: url("http://..../images/facebook/fb_icon.jpg");
}
That CSS is saying to wrap any system error messages in a look like a Facebook Login button. That CSS is in the following file:
templates/indielife/XTC/css.php?id=7&file=template

I have *no* idea why the CSS is declared like that, but that's what is making you think it's coming from JFBConnect.

I hope that helps explain and narrow things down for you. If you have any more issues that you can narrow down to JFBConnect, please let us know what they are, and we'll gladly investigate further.

Thanks,
Alex
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11 years 11 months ago #45161 by kappadev
After researching this what they say is that some times if you uninstall a component or module it leaves garbage behind which make that error message to appear.
In my case when this error appeared i uninstalled SCLogin and JFBCFan and also an old version of Akeeba all at the same go, so now i'm looking to see how to fix this...

Anyway i'm sending now a private message about this topic too...

thanks for your help
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Support Specialist
11 years 11 months ago #45163 by alzander
The fact that the message says "Component not loading" says that the issue likely isn't with the SCLogin or JFBCFan modules which are both modules, not components.

If the problem only happens periodically *and* you messed with Akeeba, please make sure you don't have any Akeeba system plugins enabled.. especially ones for auto (or lazy) backups. Those plugins trigger every hour or so to try to run a backup when a user visits your page. If Akeeba isn't installed, or the plugin is for an older version of Akeeba, the not loading error may appear.

I hope that helps,
Alex
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11 years 10 months ago #45801 by kappadev
Hi again,

i have now version v6.1.0 and i saw in JFBConnect Extension Check that there is a new release v6.1.1.
When i press the blue button to update i get a 403 - ACCESS FORBIDDEN error.
Is this feature working or not yet?

I get the same error if i go to main Joomla Update Extension Manager...
Any idea?

thx
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Support Specialist
11 years 10 months ago #45806 by alzander
The new updater abilities were added to Joomla 2.5.19 (I think). If you're using an older version of Joomla, you'll need to upgrade. The latest release is Joomla 2.5.22 and should be a 1-click update.

I hope that helps. If you're running Joomla 2.5.19+ and its still not working, just let me know.

Thanks,
Alex
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11 years 10 months ago #45809 by kappadev
Yes i have Joomla 2.5.17.
Soon when i'll update Joomla to a new version i'll test the update and let you know...

thx
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Support Specialist
11 years 10 months ago #45811 by alzander
That explains it :) Best wishes on upgrading Joomla and JFBConnect. I hope it all goes smoothly!

Alex
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