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Topic-icon Problem with Facebook login.

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11 years 11 months ago - 11 years 11 months ago #44977 by alechu
Today i see problem with Facebook-login on my site!

if user login via Facebook -> his see only white page without any , this is page even without html code!

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if user see forum on my site (kunena forum) and login via Facebook, his see "500 error"

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this is problem on my site since this morning.


when i'm disable 2 plugins - "Authentication - JFBConnect Facebook" and "User - JFBConnect Facebook", this problem is end.
Last edit: 11 years 11 months ago by alechu.
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Support Specialist
11 years 11 months ago #44985 by alzander
The problem is that your site is running out of memory for some reason. JFBConnect is likely not causing this issue. Something else must have changed recently as JFBConnect would not use anywhere near 132MB of memory.

While disabling our authentication and user plugins may prevent the problem, it's very likely that disabling other plugins would also prevent the issue since it's a memory issue. The less that is running on the site, the less memory that is being used.

I'd recommend using the Debug System option in the Joomla Global Configuration area to narrow down how much memory each page of your site takes and then start narrowing down which plugins or extensions are using the most memory by disabling them one by one.

I hope that helps. Nothing changed in JFBConnect overnight, so you'll need to help determine what else may be different or using so much memory.

Thanks,
Alex
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11 years 11 months ago #44989 by alechu
Replied by alechu on topic Problem with Facebook login.

alzander wrote: The problem is that your site is running out of memory for some reason. JFBConnect is likely not causing this issue. Something else must have changed recently as JFBConnect would not use anywhere near 132MB of memory.

While disabling our authentication and user plugins may prevent the problem, it's very likely that disabling other plugins would also prevent the issue since it's a memory issue. The less that is running on the site, the less memory that is being used.

I'd recommend using the Debug System option in the Joomla Global Configuration area to narrow down how much memory each page of your site takes and then start narrowing down which plugins or extensions are using the most memory by disabling them one by one.

I hope that helps. Nothing changed in JFBConnect overnight, so you'll need to help determine what else may be different or using so much memory.

Thanks,
Alex

i think this is was DDos on my site via JFB exploit... now i not see this problem, my hosting banned 2 ip adress.
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Support Specialist
11 years 11 months ago #44991 by alzander
Glad to hear you figured the issue out. There's no known exploits, security issues or other problems with JFBConnect that could cause your site to be compromised.

If you run into anything else, as always, just let us know.

Thanks,
Alex
The topic has been locked.
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  7. Problem with Facebook login.
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