Three websites, all 3 stopped working once updating past 6.0.3

aarsha
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11 years 11 months ago #44965 by aarsha

Three websites, all 3 stopped working once updating past 6.0.3 was created by aarsha

I believe this is due to a conflict of some sort, I would really appreciate some help troubleshooting. I still have this active on my main site as I have refrained from applying the update: www.voipits.com (www.voipits.com/account/)

On my two other sites, it is currently disabled as it was causing zero output on the screen. I had to manually disable the plugins to get the websites working again.

These are two separate Joomla installations:

www.mypbx.com/usrpanel

cloud.mypbx.com/userpanel

Assistance would be greatly appreciated. One of my main components I use includes a really poor facebook login implementation, and I feel that may be interfering. I am sure someone here with much more skill will be able to tell right away what the issue is.

Thanks!

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alzander
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11 years 11 months ago #44970 by alzander

Replied by alzander on topic Three websites, all 3 stopped working once updating past 6.0.3

If you're getting a blank white page, please go to the Joomla -> Global Configuration area and set "Error Reporting" to 'maximum'. That should display a real PHP error message on the white page. Let us know that error as it will help us narrow down whats going wrong.

If you don't see a PHP error message, it means your host or an extension on your site is forcibly hiding errors (which they should not be doing). In that case, you'll need to get a hold of the PHP error logs to determine the problem.

We'll do what we can to help get you going once we know more information.

Thanks,
Alex

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Three websites, all 3 stopped working once updating past 6.0.3