I bought the JFB Connect component, but nothing is working

Will check the file. I can actually see on your page the div that should have the code. However, the buttons are missing, which is odd.

Have you tried to revert the code to see if the buttons properly show? That will help us understand more as to what's happening. Please let us know if it still doesn't work when you go back to the original code.

Thanks,
Alex

Can you Private Message me FTP access to your site? With that, we should be able to investigate what's happening further and hopefully get you going quickly.

You can PM me by clicking the email icon under my name to the left.

Thanks,
Alex

Thanks for the FTP information. Can you also re-send super admin credentials so we can access the admin area? The previous information you sent doesn't work anymore.

Thanks,
Alex

Thanks for the admin access. The white page happens whenever there is a PHP Fatal error on your site. That comes from invalid PHP code. Normally, setting the Error Reporting setting in the Joomla -> Global Configuration area to 'Maximum' will display the actual error. On your site, either the host or an extension has disabled the output of errors. In that case, you'll need to contact the host to get the PHP error logs (not Apache Error Logs) to determine the cause.

The problem is *not* from the modifications you made to the SCLogin module. Even with that module disabled, the white page still occurs. When a module is disabled, it's code does not execute, so even if there were an error in that file, it wouldn't cause the white error you see.

You'll need to determine what is actually causing the PHP error and fix that problem. To double-check the problem isn't in JFBConnect, you can always re-install our extension. That will revert any changes you've made and may get you going again. From what I can see though, by disabling both the JFBCSystem plugin and the SCLogin module, the error is not from our extension or modifications you made to it.

I hope that helps get you started. Once you have the error resolved, or at least have the actual error message from the PHP error logs, we'll gladly help diagnose things further however we can.

Thanks,
Alex

I spoke to soon. The SCLogin module wasn't actually disabled before, it was locked. Let me investigate further as to what's happening now.

Thanks,
Alex

Alright.. found the problem. The issue was that you had renamed our login.php file to login2.php. PHP was throwing an error because it couldn't find the file we were telling it to load.

Please test. We'll investigate the connect buttons shortly as well.

Thanks,
Alex