Topic-icon Blank page after registration

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12 years 1 week ago #44284 by antgra
I have installed JFBConnect and most of the features seem to work correctly (FB, Twitter integration and so on)

the only big problem I have is that, after a user registers himself, the confrmation page he gets is completely blank. No message is returned after registration ( Ihave enabled email confirmation for users)

using JFBConnect 6.0.6 (letest version as of today...)

I need your help.
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12 years 1 week ago #44292 by alzander
Can you go to the Global Configuration area of Joomla and set Error Reporting to "Maximum". When you do that, the blank white page should hopefully show a real error message. Let us know what that message is as it will help us narrow down the problem and provide the next steps.

Thanks,
Alex
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12 years 1 week ago #44297 by antgra
already done...
no errors are shown.
after registration (which is successful, by the way) the confimation page is completely blank
you can try it yourself at: www.ioballofolk.it/users/registration.html
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12 years 1 week ago #44298 by antgra
it looks like any other "standard" message during registration ("user already exists", "password not valid") is not shown when user registers....

????
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12 years 1 week ago #44308 by alzander
I just registered using Facebook through JFBConnect. After doing so, the following email arrived:

Ciao Alex Sourcecoast,

grazie per esserti registrato su Danze popolari, danze folk, danze trad e neo-trad.

Adesso puoi effettuare il login su www.ioballofolk.it/ usando le tue credenziali facebook o i seguenti nome utente e password:

There wasn't any activation required or 'confirmation' after I registered. I was simply registered, logged in automatically and brought to:
www.ioballofolk.it/users/profile.html

Subsequent logins worked just fine as well.

I'm assuming that's the place you have setup for the redirection.

Can you tell me if what I stated above seems correct behavior and/or how it's different from what you see? In general, I didn't see any blank white page. If you are still seeing the white page, can you:
a) try with a different social network account altogether
b) try with an account that doesn't already have a Joomla user with the same email address on your site

Hopefully, one of the above will help narrow things down. I believe you're seeing the issue, but it's very difficult to debug when I can't recreate it and when there's no error shown on the blank white page.

Thanks,
Alex
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