Topic-icon CREATE POST stopped working

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12 years 1 month ago #43450 by dabliop
Hello,

CREATE A POST function suddenly stopped working.
I can not create more posts in the groups!
Any suggestions to fix this?

Thank you in advance for any solution!

Thank you!!

Dablio
Sao Paulo - Brazil
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12 years 1 month ago #43463 by alzander
Can you describe more about what isn't working:
* Is the popup not displaying?
* Do you get an error when you try to create the post?
* Is the post simply not showing in the Facebook Group stream after you post it?

The only immediate suggestion I have is to re-authenticate on the front-end with the Facebook user account that is the admin of the page. That will make sure the authorization token is up to date. It shouldn't expire normally, but there are cases where Facebook can invalidate an old token, in which case, JFBConnect needs to fetch a new one.

I hope that helps, but if not, let me know what's actually going wrong, and we'll gladly help!

Thanks,
Alex
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12 years 1 month ago #43478 by dabliop
Replied by dabliop on topic CREATE POST stopped working
Hello to all !
Thanks Alex for your attention !

Discovered the problem :

Tried posting once and in more than 120 groups .
Result: Facebook blocked my application. :(

My question is now balanced by the number of groups / postings allowed and what time intervals between one post and another . : (

Thank you very much for your attention .

Regards,

Dablio Vasconcelos
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Support Specialist
12 years 1 month ago #43538 by alzander
How did you try to post to 120 groups? Did you create 120 different channels in JFBConnect, or do something else?

I'm sure there are some limitations on too many posts at once, though we haven't run into issues like you mention before. If you can explain a bit more about what you actually did and how that's configured in JFBConnect, we'll gladly help investigate how to improve our system and let you do what you're trying to do.

Thanks,
Alex
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