Topic-icon After upgrade to 6.02 -> Your Subscriber ID was not associated with an

Active Subscriptions:

None
Hi,

I have upgraded to the lastest version 6.0.2. After upgrade I ran the Autotune. Now I get the following error-message: Your Subscriber ID was not associated with an active JFBConnect subscription. I do have an active subscriber ID. What happened and how to solve this
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Thanks!
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Active Subscriptions:

None
Solved!

It seems that my subscriber ID was changed. Working fine now!

Regards, Walter
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Support Specialist
Glad you got that resolved. Your subscriber ID is made up of a few pieces of your account on SourceCoast.com, one of those being your password. So, if you've updated that, your Subscriber ID will change.

I hope that helps explain, and should you run into any other issues, just let us know!

Thanks,
Alex
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