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12 years 3 months ago #41723 by presentas
Hi,

The Linkedin apply button doesn't work anymore on my site: www.financelab.nl/vacatures/sales/89-erk...ire-planners-gezocht

When I push the button the following message appears:
There was an unexpected problem that prevented us from completing your request.

I installed it in 2013. It worked fine, but when I recently checked the button it didn't work.

Can you please help me out?
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Support Specialist
12 years 3 months ago #41727 by alzander
Can you let me know what version of JLinked and/or JFBConnect you are using? That will help us narrow down the cause.

Thanks,
Alex
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12 years 2 months ago #42329 by presentas
Sorry, a late reply: but I'm using version 2.2.0
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Support Specialist
12 years 2 months ago #42345 by alzander
No problem for the delay. We're here to help whenever you're ready.

First, in case you hadn't seen, we upgraded all JLinked subscriptions to JFBConnect. JFBConnect now has all the LinkedIn functionality of JLinked, in addition to the Facebook, Google and Twitter features it already had. You may want to consider upgrading, in which case you can read through our JLinked to JFBConnect migration guide . That will likely fix your issue as there was a change in how the Apply button worked.

If not interested in upgrading now, you'll need to make a minor code change in one of our files. Please edit the /libraries/sourcecoast/easyTags.php file. Around line 187, you'll see:
$requirePhoneNumber = strtolower($paramValues[1]);
Change that to:
$requirePhoneNumber = 'required';
That should hopefully fix the issue you're having, but if not, please let us know and we'll gladly help investigate further.

Thanks,
Alex
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