Topic-icon jReviews issues caused by JFBC plugin

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12 years 3 months ago #41226 by imnlimited
Hi Alex,

Need your help urgently. We have been trying to find the cause to our issues and it seems it has to do with the JFBC Plugin, see comments from Alejandro below:

I am able to delete photos without problem. See here: screencast.com/t/Mjp9RsDRHKGK

Also I found out that it is the 'System - JFBCSystem' plugin that is creating the database errors that interfere with the posting of the activities to JomSocial. This is a VERY serious issue that needs to be addressed by the developers of that extension. It is affecting many of the JReviews ajax requests. I checked the versions on both your production and dev site and it turns out you have a more recent version of this plugin in your production site.

PRODUCTION

System - JFBCSystem Site Plugin 5.2.2 2013/12/13 SourceCoast | www.sourcecoast.com system 10136

DEVELOPMENT

System - JFBCSystem Site Plugin 5.2.1 2013/11/15 SourceCoast | www.sourcecoast.com system 10136



Can you please take a look at this urgently and get back to me...

Much appreciated,


Andrew
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12 years 3 months ago #41246 by alzander
Andrew,
Alejandro contacted me by email about this earlier. Below is my response, which includes information about our upcoming release which will fix this issue, a minor code change in JFBConnect which can fix it in the v5.2.2 release, and a suggestion for jReviews which should prevent this type of conflict in the future:

The issue is only in JFBConnect v5.2.2. We're releasing v6 next week which will fix the problem. The problem is a PHP error on our part when abstracting out some SQL queries. In the jfbcsystem.php file at line 190 and 198 there are 2 statements that call $db->loadResult(), but the query was never properly set beforehand. To fix, you need to add:
$db->setQuery($query);
Above both those statements.

This is an issue on every site, but JReviews is the only extension others have pointed the problem out on. It seems like in your AJAX requests you are hard-coding error reporting to enabled, which is showing the warning always, even if the Joomla Global Configuration setting is disabled. That seems like incorrect behavior as well as the Global setting would have 'masked' the error (even if that's not a great solution).

I hope that helps explain and that the 'fix' makes sense. If you need clearer instructions on what needs to be modified, let me know. Otherwise, if you can, wait until the v6.0 release in the next few days.

Thanks,
Alex
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12 years 3 months ago #41270 by imnlimited
Thanks Alex. That surely did resolve a lot of my issues...!

Really appreciate your help on the weekend. Your support is excellent!

On another note, do you still have this add-on:
www.sourcecoast.com/blog/jomsocial-paid-...-featured-membership

I need a solution like that. We need a way to add a paid subscription requirement to create Groups, etc in our community. I would really like to link it to a Paid jReviews Listing Plan, but anything in the interim would be great.

Look forward to your reply and suggestions...

Thanks.
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12 years 3 months ago #41274 by alzander
Glad to hear that helped get you going, and sorry for the issue in the first place. The upcoming v6.0 release (planned for Wednesday) will also have this fix, so you shouldn't run into it again.

As for PayToUpgrade and the plugin you linked to, no, that is no longer available. That extension was discontinued about 2 years ago and was never made compatible with Joomla 2.5+, so it wouldn't work for you at all. It was a great little product, but caused too much support and confusion for it's purpose. I'd recommend looking at PayPlans as I think they have add-ons for charging for groups, but I could be wrong.

I hope that helps, and best of luck,
Alex
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12 years 3 months ago #41403 by imnlimited
Alex, Apologies but I need your help urgently... I sent you a msg as well.

pls get back to me, private message
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12 years 3 months ago #41439 by alzander
Already sent a response. I think we worked out all the questions you had, but should you run into anything else, just let us know.

JFBConnect v6.0 is brand new. It's gone through a ton of testing and, so far so good. I'm sure there will be some bugs and minor things to clear up in a future 6.0.2 point release though.

Thanks,
Alex
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