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Topic-icon Sharing links are having fun - not in funny way

Support Specialist
12 years 3 months ago #41342 by alzander
I just tested in Chrome and Safari on quite a few blog articles. In both, the G+ and Pin buttons were showing as expected. I do believe you're not crazy though, so we'll just need to narrow down what could be different between us. Can you test or let me know:
1) Are you logged into Google (in another tab) when loading the page? Can you try logging in (or out) and testing that way to see if it improves things.
2) Same with Pinterest.. are you logged in? Can you try logging in (or out) and testing to see if that makes it work?
3) Do you have any add-ons or extensions loaded in the browser? There are many extensions for hiding or preventing social network activity, malware scanners, anti-virus, etc that can all interfere with social features, depending on their purpose. Can you try disabling any of these (temporarily) to see if that helps?

Thanks,
Alex
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12 years 3 months ago #41372 by xpace
Hi Alex,

Thanks for the tips. This is what I have tried:
1.) I was logged in to Google and Pinterest, and have logged out one by one.
2.) After logging out from google, nothing changed.
3.) After logging out from Pinterest, G+ showed up :) and Pinterest was still there.

Now I have G+ on main page but don't have it on FEES page (link is up the top), Pinterest looks like is ON all the time now in CHROME.
G+ still not showing in Safari on main page. Pinterest is also missing in Safari on page "internet speed test" - link at the right menu on the bottom.
It looks like it's very inconsistent and mixed up. What caught my attention was the Social media links on right hand site that I have from some other plugin, and they always show all the icons. What do you think about that ?

I've checked on another Mac in Chrome, and most of the pages are ok, but still missing Pinterest on some pages. Also in Safari main page does not have G+

I'm lost. Look if it's showing everything correctly to you then I'll take it as it's working.
Too much trouble and too much time I'm spending on it :)

Please let me know

Thank you very much again
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Support Specialist
12 years 3 months ago #41440 by alzander
Ahhh.. I didn't even see those social buttons in the sidebar. Looking at the code for them, they are both re-loading the Pinterest and Google Javascript libraries. They're also doing so in a slightly different way than we load them, which means there's very likely a conflict there when the 2nd library is being loaded for each button.

Can you try (temporarily) disabling that social button area and see if the issue goes away with the JFBConnect social buttons. My guess is that will fix the issue. From there, we can help you re-add the buttons to that module area using the JFBConnect tags... or possibly clean up the code for the social buttons you have there to prevent the double-loading of the Javascript.

Good catch.. and hopefully this gets you going!

Thanks,
Alex
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  1. Forum
  3. Discontinued Products
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  7. Sharing links are having fun - not in funny way
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