Log in | Register
  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 2.5 Support (CLOSED)
  7. I am getting a error code 303 and not allowing facebook login

Topic-icon I am getting a error code 303 and not allowing facebook login

Active Subscriptions:

None
12 years 4 months ago #41020 by dnaeher
Google seems to be connecting but not Facebook. I don't have a twitter account so cant test that. I see the com 303 error is because I have a redirect for my language!!! Please advise on what is wrong with facebook.
The topic has been locked.
Support Specialist
12 years 4 months ago #41044 by alzander
Can you let me know what site you're testing on so we can try ourselves? Is there any specific error message that is shown on the 303 page?

Any information you can provide on how to recreate or test will be very helpful. Also, when you mention a redirect for your language, are you using a 3rd party extension for translation, or the built-in Joomla system?

In general, JFBConnect should work just fine on a multi-lingual site.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
12 years 3 months ago #41072 by dnaeher
Alex,

I am getting the com 303 error when I do the auto tune at the end. When I try to test the connect using facebook it looks like it starts then just stops (see facebook login then stops doesn't login) My site is www.inlinespeedskaterhub.com.

Thanks,
Dana

See below error message!!

JFBConnect Remote Error Check
Checks performed on: www.inlinespeedskaterhub.com/
Error: Could not fetch page. Server returned:

Error Code: 303 - Page Moved. A redirect was found on your home page. The Error Checker cannot follow redirects.

If you unsure why you are seeing this error, please contact us and we can help.

If you are having issues, please ensure your Facebook Application does not have the "Sandbox Mode" setting enabled. You can check that setting in the Facebook Application Area in the "Basic" section.
The topic has been locked.
Support Specialist
12 years 3 months ago #41086 by alzander
The Autotune error is simply because your home page is setup with a language switcher and redirects to www.inlinespeedskaterhub.com/en/

Autotune currently doesn't follow redirections like that, though it's something we're hoping to implement soon.

For now, I've gone ahead and checked your home page manually. There are no issues that the Autotune tool would have found, so you should be good to go.

If you run into any functional issues with JFBConnect, just let us know.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
12 years 3 months ago #41103 by dnaeher
Alex,

Yes I read that the com 303 error was from the language template and I am not worried about that, however I can't get facebook connect to allow me to login with my facebook credentials. Please let me know how to fix this issue. I have verified my facebook api and settings. Please take a look and let me now why I am having this issue.
The topic has been locked.
Support Specialist
12 years 3 months ago #41107 by alzander
When I try to login, the following Javascript error is thrown:
Uncaught TypeError: Object [object Object] has no method 'modal'
That's because the Bootstrap Javascript library is not being loaded. Please enable the "Include jQuery/Bootstrap" setting in JFBConnect. It's enabled by default, but you disabled it, and that's why the login functionality isn't working now.

Hopefully that gets you going, but if not, let us know.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
12 years 3 months ago #41190 by dnaeher
Alex,

I changed that setting however it still isn't working.

In firefox I get the message saying its logging me in with facebook, then displays this message on my home page.(We were unable to retrieve your Facebook account information. Please try again.)

On internet explorer I get a window (see attached screen shot) either option just returns me to my homepage without logging me in.

Thanks,
Dana
File Attachment:
The topic has been locked.
Support Specialist
12 years 3 months ago #41197 by alzander
That error is usually an indication of a conflicting extension that's preventing authentication and communication with Facebook from happening normally. There are other issues that may be causing it as well though.

What I would recommend is:
1) Check if you have any other Facebook or social login extensions installed. If so, please disable them.
2) Go to the JFBConnect -> Configuration area and set the "Enable Debugging" setting to "Yes". That may display other error/debug information when logging in that could help narrow things down.
3) Try logging in with the other options (Google/Twitter) and see if those work properly. That will narrow things down a bit.

I hope that helps,
Alex
The topic has been locked.
Active Subscriptions:

None
12 years 3 months ago #41248 by dnaeher
Alex,

I have Jomsocial installed but have JFBconnect selected to be used with facebook. Also it seems that google is working.
Noother errors, please help what I need to do to get this resolved ASAP.

Thanks,
Dana
The topic has been locked.
Support Specialist
12 years 3 months ago #41253 by alzander
I'm not sure what's happening then. Would you be able to Private Message me a set of super admin credentials so we can get into the admin area of your site and try to determine what's going wrong?

You can PM me by clicking the mail icon under my picture to the left.

Thanks,
Alex
The topic has been locked.
  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 2.5 Support (CLOSED)
  7. I am getting a error code 303 and not allowing facebook login
From the Blog
Facebook | Twitter | LinkedIn | Blog RSS