Topic-icon Twitter redirection

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12 years 4 months ago #40992 by agmnet
Twitter redirection was created by agmnet
Dear sir,
i have an issue with users on facebook mobile, i have a page on fb and i post links in it, when they click on a link to go to the article from a mobile to the website, first twitter redirects them and it open the article, so it takes time and sometimes it stays blanks!
how can i get rid of this problem? i don't need twitter accounts.
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12 years 4 months ago #40998 by alzander
Replied by alzander on topic Twitter redirection
I'm not sure how Twitter is involved in that at all. When they click a link from Facebook, how is Twitter involved in that process?

If you can explain a bit more, that would help. Otherwise, I'm confused as to what's happening or how JFBConnect is actually involved.

Thanks,
Alex
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12 years 3 months ago #41119 by agmnet
Replied by agmnet on topic Twitter redirection
it redirect a page before the link open, (waiting for twiterr ...) sometimes the page stay blank and the link doesn't open. sometimes it takes too long.
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12 years 3 months ago #41127 by alzander
Replied by alzander on topic Twitter redirection
Can you give a step-by-step proceedure on how we can reproduce this:
* What device/browser are you using?
* What URL should we go to?
* What do we do when we go to that URL?
* What is happening vs what should be happening?

Thanks,
Alex
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12 years 3 months ago #41455 by agmnet
Replied by agmnet on topic Twitter redirection
File Attachment:

here is an example see the address: platform.twitter.com
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12 years 3 months ago #41557 by alzander
Replied by alzander on topic Twitter redirection
Can you let us know a page, from your site, that we can see the issue on? Seeing an image of the problem isn't something we can debug with since we can't see the code or understand what's actually happening.

Additionally, we recently released v6.0 of JFBConnect. We updated our Twitter integration in quite a few ways. I'm not sure if the updates would fix your problems, but it's a recommended upgrade in general due to the fantastic new features, speed improvements and just because it's the currently supported release.

For more information, see our JFBConnect v6.0 released blog post.

Thanks,
Alex
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