{JFBLogin}

daiobr
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12 years 4 months ago #40678 by daiobr

{JFBLogin} was created by daiobr

Hi,

I am trying to integrate your product into my website. I am currently using EventBooking to allow people to book training courses. I have added the code {JFBlogin} on course details page before they register. However, when I try login with facebook a window pops up and immediately disappears. When I click on the register button all the personal details are blank.

When I try and login from the SClogin module it works as expected.

I have also noticed something else, when using the product on an ipad and Chrome. I get a message at the time of facebook login: "Unsupported browser: Google Chrome for ios does not support this feature. Please use safari and try again."

Any ideas?

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alzander
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12 years 4 months ago #40687 by alzander

Replied by alzander on topic {JFBLogin}

If the window is popping up and going away, it's usually one of 2 things:
1. The Logging in Popup isn't working
If you have the 'Show 'logging in' Popup' setting enabled in the Configuration -> Facebook area, you need to make sure jQuery and Bootstrap Javascript files are properly loading in your site. I'd recommend:
a) Disabling that setting, or
b) Ensuring the "Load jQuery/Bootstrap" setting is enabled in the Configuration area

2. Your Facebook app is in sandbox mode / not enabled
Please go to the Facebook Apps area and make sure that either the "Sandbox Mode" setting is Disabled or the large "Site Online" switch is 'On'. It's the same setting, but shown differently based on various factors.

Regarding the Unsupported feature message, I've never seen or heard of that before. Can you:
a) Let me know a site where we can test
b) Try with Safari on the iPad and see if the same issue occurs. That will help narrow things down.

Thanks,
Alex

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