Topic-icon SSL Certificates not read

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12 years 8 months ago #37250 by flnative
A valid SSL certificate was not detected on your server. The recommendations below are set to disable this feature.

Your autotune is not accurate. I have a SSL.

Please advise.
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Support Specialist
12 years 8 months ago #37330 by alzander
Replied by alzander on topic SSL Certificates not read
Just wanted to get back to you and let you know that we're looking into this. Your site is using a Go Daddy Class 2 Certification Authority Root Certificate - G2 certificate which our server apparently can't recognize. We've contacted our hosting tech to install the proper certificate and hopefully that will be done soon.

I'll let you know when things are updated, but again, just wanted to let you know that we didn't miss this post.

Thanks,
Alex
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Support Specialist
12 years 8 months ago #37396 by alzander
Replied by alzander on topic SSL Certificates not read
Just wanted to give you a heads up that we had the new root certificate installed on our server. Autotune should now be able to detect the GoDaddy Class 2 - G2 certificates.

Please run Autotune again and make sure to hit "Refresh" in the top right of the Facebook App section and the proper recommendations should be shown.

Let us know how that goes, and good luck,
Alex
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