Topic-icon Login with FB not working

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12 years 8 months ago #36629 by alzander
Replied by alzander on topic Login with FB not working
We'll have the v5.1.2 release out next week which should improve some of these compatibility and conflict issues. It's difficult to make an extension that works on thousands of Joomla sites with their own templates and extensions, and unfortunately, this was an unforeseen conflict.

Hopefully that release should fix things.

As for auto-login, looking at your page, that doesn't look to be enabled. Can you check your configuration settings? We haven't heard of any issues with the auto-login function not working either.

Thanks,
Alex
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12 years 8 months ago #36663 by jimtho
Replied by jimtho on topic Login with FB not working

alzander wrote: We'll have the v5.1.2 release out next week which should improve some of these compatibility and conflict issues. It's difficult to make an extension that works on thousands of Joomla sites with their own templates and extensions, and unfortunately, this was an unforeseen conflict.

Hopefully that release should fix things.

As for auto-login, looking at your page, that doesn't look to be enabled. Can you check your configuration settings? We haven't heard of any issues with the auto-login function not working either.

Thanks,
Alex



Alex, disregard autologin issue, it works as long as popup model is disabled. Looking forward to that fix as I have had several people ask about it already. They don't see the message so they think they aren't being logged.
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12 years 8 months ago #36668 by alzander
Replied by alzander on topic Login with FB not working
We're really working on a few different methods to make our jQuery and Bootstrap more compatible with other extensions and templates. It's a difficult process and a game of give and take to minimize extra files that we include while making sure everything works. We think we have a solution and are testing it now (a lot), and are still planning a new v5.1.2 release next week.

Thanks for all the feedback,
Alex
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12 years 8 months ago #36790 by sp1der
Replied by sp1der on topic Login with FB not working
Hello Alex,

I seems to face similar issue on IE10 and Chrome and hope to share my finding till date. After click on 'login to facebook button' and input facebook credential, the page is redirect to site/component/com_jfbconnect/cb,1379339304858/provider,facebook/return, "random security value" ==/task,authenticate.login

The page will switch between grey and white every 2 second after a couple of times and end with fatal error as below

"You don't have permission to access /component/com_jfbconnect/cb,1379339304858/provider,facebook/return,L2NvbXBvbmVudC9jb21famZiY29ubmVjdC9wcm92aWRlcixmYWNlYm9vay9yZXR1cm4sTDJOdmJYQnZibVZ1ZEM5amIyMWZhbVppWTI5dWJtVmpkQzl3Y205MmFXUmxjaXhtWVdObFltOXZheTl5WlhSMWNtNHNUREpPZG1KWVFuWmliVloxWkVNNWFtSXlNV1poYlZwcFdUSTVkV0p0Vm1wa1F6bDNZMjA1TW1GWFVteGphWGh0V1ZkT2w==/task,authenticate.login/ on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."

After backend setting "Show 'Logging In' popup :" is disabled, this problem dont seems to appear but the page still tries to reload/refresh every 2 second.

Secondly, I also noticed after facebook sign in and proceed with user registeration with a new username, it does not follow the joomla or community builder minimum username character length. Possible more conditional are missing out as I have yet to test everything.
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12 years 8 months ago #36812 by alzander
Replied by alzander on topic Login with FB not working
sp1der,
Most of your issues seem different than the posts above. In the future, it's best to create a new topic unless you're having the exact same problem and not adding a lot of other questions as well. Otherwise, your new questions may easily get lost.

As to your questions though, first, it seems like you have a 3rd party SEF extension that is altering our URLs and likely causing registration issues. Please go into that SEF extension's configuration area and have it 'skip' URLs for JFBConnect. Facebook and Google+ can be very picky about the exact URLs being used for certain features.

After backend setting "Show 'Logging In' popup :" is disabled, this problem dont seems to appear but the page still tries to reload/refresh every 2 second.

Try again after the URL thing is fixed. If still having issues, let us know a page we can test on.

Secondly, I also noticed after facebook sign in and proceed with user registeration with a new username, it does not follow the joomla or community builder minimum username character length. Possible more conditional are missing out as I have yet to test everything.

We do respect Joomla's restrictions. I'm not sure about CB's, but if you're using one of our automatic username settings, like 'firlas', that will only have 6 characters. If you need something longer, choose the first.last, fb_/g_ or email option. The next release will try to always generate a 6 character username, but even then, there will be cases where it could be less (though still within what Joomla allows).

If you can provide more information about how you have minimum usernames configured, and what 'bad' usernames are being generated, that would help as well.

Thanks,
Alex
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12 years 8 months ago #36841 by sp1der
Replied by sp1der on topic Login with FB not working
Hello Alex you got it right, taking jfbconnect away from SEO component seems to resolve it.
My bad to mistake on similar issue. Let me know when you need me to create new post.

I have forgot to make known that my configuration is base on normal registration with integration to communtiy builder. (Social Profiles - Community Builder). I am guessing other social profiles integration plugins are on the same situation.

Community builder username 'Field-specific Parameters' have the following (to name some important one): minimum length, authorized input (e.g. a-z,0-9) and Forbidden words at registration. Could social profiles plugins also have these integrated?

Additional finding in user registration with first time fb login, it takes my fb first and last name in name field. Even changing to another name, new name does not get capture at the back end after clicking on the register button. It still takes the original fb first and last name when view at the backend.
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12 years 8 months ago #36863 by webgurumasters
I also have the same problem with MS windows Chrome after upgrading to 5.1.1:
chosenforchange.com

It seems to work fine and login on Firefox but nothing happens with Chrome. I applied what you suggested by turning off Show 'Logging In' popup.
JLinked in also works fine in Chrome.

Any ideas?
Thanks,
Chris...
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12 years 8 months ago #36882 by sp1der
Replied by sp1der on topic Login with FB not working
chris, if you should be using a SEF component. Go to the SEF component configuration and set jfbconnect to use default joomla router. This work for me.
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Support Specialist
12 years 8 months ago #36917 by alzander
Replied by alzander on topic Login with FB not working
sp1der,

Community builder username 'Field-specific Parameters' have the following (to name some important one): minimum length, authorized input (e.g. a-z,0-9) and Forbidden words at registration. Could social profiles plugins also have these integrated?

Right now, that wouldn't be easy to implement in our social profile plugin. We don't have any calls in JFBConnect to have the plugins check for acceptable usernames, JFBConned does that automatically and adheres to the Joomla requirements only. We can look into doing some extra validation for CB, but it's not something that would be easy to implement in a line or so of code.

Additional finding in user registration with first time fb login, it takes my fb first and last name in name field. Even changing to another name, new name does not get capture at the back end after clicking on the register button. It still takes the original fb first and last name when view at the backend.

Can you explain this a little bit more as to how you're testing this issue? Where are you 'changing to another name', what 'new name does not get capture at the back end' and how are you thinking it should be captured.. re-logging in with Facebook, just logging in with Joomla, etc.

Let me know how to test that and we'll gladly look into it more.

Chris,

I also have the same problem with MS windows Chrome after upgrading to 5.1.1:

I just tested in Chrome and it's fine. My guess is that your browser simply didn't reload the our jfbconnect.js Javascript file and is using the 'old' version. That should take care of itself after a few hours. JFBConnect v5.1 will not work with the v5.0 Javascript which is likely cached by your browser and being loaded.

I hope that helps, but if not, let us know.

Thanks,
Alex
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12 years 8 months ago #37036 by sp1der
Replied by sp1der on topic Login with FB not working
hello alex,

use the fb login button and jfbconnect will retrieve the name from fb on the next page.
choose the register option and amend the firstname or lastname follow with clicking the submit button.
compare registered full name in joomla with what you had amend before clicking the submit button.
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