Topic-icon Got this error during the Autotune and need help

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Can anybody help resolve this?
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13 years 1 week ago #33386 by alzander
I'm not sure. I just ran the Error Check tool on your site, and it passed all the tests. The 500 error could have been a temporary issue. Could you try again? The important thing is that it does pass all the tests, so even if you can't run it locally, it is passing and that's what matters.

Hope that helps,
Alex
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Yep, you were right - it must have been temporary. Thanks for providing support today. I didn't check for a reply because I thought you all would be taking the holiday off!
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13 years 1 week ago #33399 by alzander
Holiday? What's that? :)

We understand that a lot of our users work on side-projects on the weekends and holidays and try to accomodate that. We really don't have 'support hours' and never really take a day off.. that's the point of your subscription. Quick, great support.

I hope you don't run into any other issues, but if you do, you know where to find us.

Finally, if you haven't already, please consider leaving a rating and review for JFBConnect, or our support, on the Joomla Extension Directory. It certainly isn't required, but is very appreciated:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks,
Alex
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I'll do that. Last thing - What is the JFBCFan module intended to do? It just displays "find us on Facebook" at the top of the module, Displays me being the only one that likes the module, and at the bottom of the module, it displays tiles of users that liked my website. But in the middle is emptiness. What should this blan
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k part populate with?
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Nevermind.. A quick search gave me plenty of the same question asked with answers. Disregard please!
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13 years 1 week ago #33411 by alzander
Glad you found your answer already. For anyone else that finds this post with the same question.. the blank area is the "Stream" from your Facebook Page. The stream only shows admin posts from the page and will only show posts from the last 30 or 60 days (I don't remember offhand).

So, if it's blank, post more often on your Facebook Page, which is a good suggestion in general to interact with your users.

As always, should you need anything else, just let us know. We'll keep a look out for the review on the JED if you're still planning on leaving one.

Best wishes,
Alex
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