Topic-icon modules which are not working

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13 years 1 month ago #32800 by Eken
Hello,

I have installed these modules and installed JFBConnect also.but module which are given below its not display anything on page.It shows nothing on page.waiting for your answer.

Modules which are not displayed.

1-Facebook Fan/Like box
2-Facebook Request button
3-Facebook Follow button
4-Facebook live stream

best regards
umar
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13 years 1 month ago #32805 by alzander
Umar,
In your other post on this same topic, at one point you said :

Now it starts work now.

If you're still having this problem, can you answer the other questions I asked in that same thread:

When you say they aren't working, what's happening?
* Do you see the {JFBCLogin} tag on the page?
* Do you see 'nothing' in the area those modules should be displayed?
* Do you see an error message of some sort, and if so, what is it?

Can you post, or Private Message, the URL for a page where you've added the {JFBCLogin} tag or added one of the modules above that isn't working? If so, please let us know where on the page the Login with Facebook button (or other feature) should be appearing. That way, we can see what's going on and help diagnose the problem.


Thanks,
Alex
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13 years 1 month ago #32817 by Eken
Replied by Eken on topic modules which are not working
Hello,

1-JFBCLogin is not working.button is displayed issue is resolved.Task is over.

2-Now I am asking about other modules which are not working so please help to reslove these issues now.Modules are listed below which are not working.

1-Facebook Fan/Like box
2-Facebook Request button
3-Facebook Follow button
4-Facebook live stream .

Nothing is displayed in my website after publishing these modules.hopefully you understand my question now.
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13 years 1 month ago #32818 by Eken
Replied by Eken on topic modules which are not working
you can look at my homepage


www.ekenmagasin.se/
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13 years 1 month ago #32830 by alzander
Eken,
Sorry for all the questions. Can you help explain the following:

Nothing is displayed in my website after publishing these modules.

When you publish these modules:
* Does the whole site stop working? Is the whole page white or do you get a PHP error message?
* Do the website still work, but the modules do not appear where they are supposed to? In this case, on the home page you linked to, where should the modules be so we can look at the HTML in those areas and understand what might be going wrong.

Finally, can you go to the JFBConnect Overview page in the admin area and tell me what version of those modules you have installed? It should be v5.0 for all of them.

Thanks,
Alex
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13 years 1 month ago #32854 by Eken
Replied by Eken on topic modules which are not working
Hello,

* Does the whole site stop working?
No.Whole site is working

*Is the whole page white or do you get a PHP error message?
No PHP error is showing

* Do the website still work, but the modules do not appear where they are supposed to?

Yes.Website is working and modules do not appear where they are supposed to display.I am trying to display in footer.

I have installed version 5.0 of those modules and status is showing green also.

Please reply in short time.Reply is too slow.Thanks in advance
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13 years 1 month ago #32866 by alzander
Thanks for the explanation.

I'm not seeing those modules at all in the bottom. There's no reference to them in the HTML. It seems like they are just not set to show on that page or in that module position.

Could you Private Message me a set of super admin credentials so we can investigate more? You can PM me by clicking the mail icon under my picture (<----). Please tell me the template position you have the modules configured to show in so we know where to look.

Thanks,
Alex
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13 years 1 month ago #32930 by Eken
Replied by Eken on topic modules which are not working
Hello,

I have sent you administrative credentials in order to sort out issues.but still no progress about these modules.can you reply asap.

umar
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13 years 1 month ago #32935 by alzander
Sorry for the delay in getting back to this. I did get the credentials and just tried to login. However, I'm getting the "You do not have access to the administrator section of this site." error message. That means my username and password are right, but that I don't have the correct permissions.

Can you fix that and let me know when I should try again?

Thanks,
Alex
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13 years 1 month ago #32938 by Eken
Replied by Eken on topic modules which are not working
Hello,

Please try again now.it should work now
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