Log in | Register
  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 2.5 Support (CLOSED)
  7. Fans do not show JFB Fan module

Topic-icon Fans do not show JFB Fan module

Active Subscriptions:

None
13 years 3 months ago #30901 by pietklerckx
Hello,

I have a problem: the FB Fans do not show up in the module:
www.studentist.nl
They do work in the old version of the same website:
oud.studentist.nl

I've used the same settings as in the old website and the JFBConnect configuration seems fine (all green when running the auto tune). Please help

Piet
The topic has been locked.
Support Specialist
13 years 3 months ago #30907 by alzander
Piet,
The URL that you've set for the Fan Page is "158043490920011". You should change that to the full Facebook URL, like "www.facebook.com/destudentist". That should make it display properly.

Hope that helps,
Alex
The topic has been locked.
Active Subscriptions:

None
13 years 3 months ago #30912 by pietklerckx
I've changed the link, but that does not make a difference?
The topic has been locked.
Support Specialist
13 years 3 months ago #30922 by alzander
The problem now is that your height is too short. When you're showing the stream, you need to have a minimum height of about 500 if you want faces to show. Your height is currently set to 400. Increase that and faces should show, or hide the stream.

Hope that helps,
Ale
The topic has been locked.
Active Subscriptions:

None
13 years 3 months ago #30932 by pietklerckx
Thanks again. Problem solved.
The topic has been locked.
Support Specialist
13 years 3 months ago #30942 by alzander
Awesome! Glad to hear that got you going.

Best of luck,
Alex
The topic has been locked.
  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 2.5 Support (CLOSED)
  7. Fans do not show JFB Fan module
From the Blog
Facebook | Twitter | LinkedIn | Blog RSS