Topic-icon JFB not correctly post on facebook

Active Subscriptions:

None
13 years 4 months ago #30194 by veterinarul
JFB On the page, the like button works great in k2 - photo 1. On facebook, it does not post the text from k2 correctly - photo 2.
The topic has been locked.
Support Specialist
13 years 4 months ago #30203 by alzander
Can you give an example page where the Like post isn't working correctly? The pictures don't really help me to understand what may be wrong with the page.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
13 years 4 months ago #30218 by veterinarul
The first picture is on my website. The second image that appears on facebook.
In both the article title and the image appears -ok
Article content is not on facebook. Facebook writes: "no description is available for this phrase"
The topic has been locked.
Support Specialist
13 years 4 months ago #30223 by alzander
I saw the pictures. However, without seeing the actual page on your site, it's hard to diagnose what's happening. Can you post or private message the URL of the page you were Like'ing on your site so we can test.

Alex
The topic has been locked.
Active Subscriptions:

None
13 years 4 months ago #30267 by veterinarul
The topic has been locked.
Support Specialist
13 years 4 months ago #30271 by alzander
I don't see a Like button on the home page of your site. Can you please give a URL of a page that we should test with that is having issues? Also, please let us know if we need to be logged in or not to test.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
The topic has been locked.
Active Subscriptions:

None
13 years 4 months ago #30274 by veterinarul
however it is a great composition and very helpful. thanks
The topic has been locked.
Support Specialist
13 years 4 months ago #30279 by alzander
I Like'd the article you mentioned, and it came through just fine for me. The image is attached below:
File Attachment:

One thing to note is that another extension is adding duplicate Open Graph tags at the top of the page. The tags look correct, but it's possible those extra tags are confusing Facebook. You may want determine what other extension is adding the meta og:title, etc tags in the HTML and try disabling them if you want JFBConnect to manage your Open Graph tags.

Hope that helps,
Alex
The topic has been locked.