no comments on Facebook page

It depends. There's a few ways to enhance the comments that are used on your Joomla side to help ensure they will show up on a user's Facebook profile. To get that going, we'd need to know a bit more about your configuration. Can you let us know what version of JFBConnect you are using? Also, please provide a link where we can see the comment box to make sure there are no configuration issues on that page.

Finally, please post from the account you subscribed to JFBConnect from. Priority support is for active subscribers only.

Thanks,
Alex

Thanks Elisabeth. We can work with anyone, and even add your subscription Nelleke's account if that would make requesting support easier. We just need to know there's a subscription underneath somewhere.

As for the Comment box not posting to the user's wall, there's an option for "Op Facebook plaatsen" under the comment area. When that setting is checked, the comment should go to the user's wall. Is that not happening, or is there some other behavior you're expecting?

Thanks,
Alex

Liz,
Great to hear things are going well, and no problem about having other people post. If you ever feel you need other people on your team to manage support, just let us know. We have no problem 'sharing' subscriptions among your users.

Best wishes and Merry Christmas to you as well,
Alex