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Topic-icon Not getting any facebook info to show up

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13 years 7 months ago #27199 by [email protected]
So I set my Joomla site up, installed all the jfbc files, went to facebook and created teh app and secret key. Configured jfbc but nothing shows up? I have used this before and everything worked fine. The only thing I can think of is that I am using a sub domain while I build the site. Any help would be appreciated.

Thanks,
Ryan
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13 years 7 months ago #27202 by [email protected]
Oh, the website is rwr.rxsitedesigns.com
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13 years 7 months ago #27217 by alzander
Ryan,
What isn't showing up? When I go to your page, I see a Like button, a Live Stream box and a few other things.

Can you let me know where to look and what's not right?

Thanks,
Alex
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13 years 7 months ago #27226 by [email protected]
Your right, it is showing up in FireFox and IE. I failed to check my other browsers before I went to this forum, my mistake. I did notice it is still not showing up though in google chrome. I have cleared all my browser history/settings as well with no remedy. Any thoughts why?
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13 years 7 months ago #27227 by [email protected]
Alright, I got to the root of it. I had a chrome extension plugin in that blocked third party stuff from opening up. I disabled it and whola! its all there. Might be something to put in the instructions now that a lot of the browsers have add on extensions that may interfere with this so people are aware.

Thanks,
Ryan
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Support Specialist
13 years 7 months ago #27229 by alzander
Thanks for letting us know the issue. I was actually testing with Chrome originally, so was confused.

As for the extensions that can disable things, there's always been those available. They aren't (to my knowledge) installed with the browser by default, so if you have it installed, we have to assume you know about it. Our config guide already is pretty lengthy, so adding all the possible caveats could get very crazy fast :)

Anyways, glad you got it going, but if you need anything else, definitely let us know!

Thanks,
Alex
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