Topic-icon Facebook Authentication Error

Active Subscriptions:

None
13 years 8 months ago #26340 by elez
I am running into issues with FB login when using mobile devices. Site is running on a Rockettheme responsive template so there is no mobile view to disable. Everything works fine on desktop.

Steps to reproduce:

1. click on login with facbook (sc login module)
2. new window is oppened with fb login page
3. after login in following message appears: "An error may have occurred as part of the login process. You can close this window and try returning to the applicaton, though it may ask you to login again. THis is likely due to a bug in the application."
4. when I close the facebook window and return to site homepage refreshes and auto login seems to work

The message FB provides to user is the killing me - makes us look bad in front of the client and users and I need to fix it ASAP.

Help would be appreciated! Thanks.
The topic has been locked.
Support Specialist
13 years 8 months ago #26348 by alzander
This is a bug with Facebook itself. The bug report is below:
developers.facebook.com/bugs/280811108698311

This is something that will have to be fixed by Facebook themselves. Fortunately, it's marked as high and has a very high visibility. We're expecting (and hoping) it will be fixed soon as well.

Sorry for the troubles,
Alex
The topic has been locked.