Topic-icon Problem with Firefox

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13 years 10 months ago #25271 by anastasiosp
Hi!
I have a strange problem.. when I open my site www.cdf.gr on Mozilla Firefox, the page loads properly, but after a few seconds i get error "page does not redirect properly. Exceeded the limit for this redirect URL. The loading was interrupted.
This problem can be obtained by disabling or refusing cookies.

and the url becomes cdf.gr/component/jfbconnect/?task=loginF...3821664887&Itemid=31

so I guess that this has to do with your component.
I tested this site on Google Chrome and Explorer - didn't get this error - only on Firefox.
Thanks
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13 years 10 months ago #25279 by alzander
Replied by alzander on topic Problem with Firefox
Please upgrade to JFBConnect v4.2.4. There was an obscure bug that affected specific sites and users with the Autologin functionality in JFBConnect. v4.2.4 should fix that problem for you.

If not, let us know!

Thanks,
Alex
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13 years 10 months ago #25299 by phiree
Replied by phiree on topic Problem with Firefox
erm this a problem, for me and i cant afford to resubscribe at the moment. Im only up to version 4.2.2
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13 years 10 months ago #25302 by alzander
Replied by alzander on topic Problem with Firefox
Philip,
As you've seen in the past, we have no problem posting small code changes in the forums. Unfortunately, the code required to fix this was distributed across the main component, and both user and system plugins. It's a bit of code and also spans changes from the 4.2.3 release as well. It's simply not something we'd post because it would take a lot of time to pull it together, and it's affected by multiple other changes in each release (see our changelog for fixes related to logging in in 4.2.3 and 4.2.4), which means it may not work properly without some of the other changes.

This is one of those times where Facebook changed something and we had to push out a fix for it, and is a consequence of relying on 3rd party authentication.

However, with all that said, this only affects the auto-login functionality of JFBConnect. If you disable the auto-login option, you shouldn't experience this problem. It may not be the ideal fix for you, outside of upgrading, but it will at least prevent the problem for your users.

Hope that helps, and sorry for the troubles,
Alex
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13 years 10 months ago #25310 by phiree
Replied by phiree on topic Problem with Firefox
Not your fault i cant resubscribe at the moment- just spent a rather large amount of money organising a local trade fair and its wiped me out and now i have a big tax bill to sort - hopefully next month ill be sorting out my software subscriptions (your not the only one, also jom social, adsmanager and a couple of others)

Also notice facebook have made some other signicant changes - for example the facebook share button has gone, and now you cant post to your wall you need to use the feed dialog.

I do wish facebook wouldnt make so many changes so often - its making it almost impossible for developers to keep up.

Thanks for the advice though.
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13 years 10 months ago #25311 by phiree
Replied by phiree on topic Problem with Firefox
Mmmm alex - auto login is already disabled.
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13 years 10 months ago #25319 by alzander
Replied by alzander on topic Problem with Firefox
That's definitely strange then. Alright.. circling back to the top post, what exactly is happening for you? The original post was that if they opened any page on their site, there all of a sudden would be a redirect loop. The only reason we can think of that this would happen is if auto-login was enabled and JFBConnect was not updated to detect the user is actually logged in, after a change FB made in late June.

If the page is trying to redirect while auto-login is disabled, I'd be pretty confused as to what's actually causing the loop. However, I'd be more than happy to look into it. Can you:
* Post (or private message) the site with this issue?
* Let me know if you are logged into Facebook in another tab when the loop occurs?
* Does it only happen with Firefox?

Thanks,
Alex
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13 years 10 months ago #25343 by phiree
Replied by phiree on topic Problem with Firefox
When you click on the facebook connect button, the dialog "logging you in with facebook" appears, then it goes back to the original screen and not logged in.

You can test it for yourself at www.localtradeclub.com

Only Happens with firefox, and happens with all facebook accounts i have tried it with.

You still have an admin account on the site, ill pm you the details.
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13 years 10 months ago #25347 by alzander
Replied by alzander on topic Problem with Firefox
Philip,
I just tested on your site and I didn't see the issue in Firefox. However, I did see another issue you may not be aware of. In the 4.2.1 version of JFBConnect, there is a bug with the custom login button like you're using on your home page. It doesn't request the proper permissions, like the Javascript based button. It's a quick fix you can find in the post below:
www.sourcecoast.com/forums/jfbconnect/jf...y-changed?p=1#p23449

I don't think that's your issue, but definitely something you'll want to fix. To test, in Facebook.com, go to Account Settings -> Apps and remove your app. Then, try to login again with the custom button and make sure all the proper permissions are requested.

Maybe that will fix your issue as well, but if not, please try clearing caches in your browser. It doesn't sound like you're getting a login loop, like the original poster.. so you're having a different problem than what we fixed in v4.2.4. Your only relation is that it seems you have an issue in Firefox only.

Hope that helps,
Alex
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13 years 10 months ago #25348 by phiree
Replied by phiree on topic Problem with Firefox
OK changed the files that you recomended, made no difference.

Cleared the browser cache etc - made no difference.

Thing is im using firefox to view your site and the login is fine.

You say you logged in with your connection using firefox?

This is very very very odd.
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