Topic-icon JFBConnect - CB issues

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13 years 11 months ago #24217 by erwvan
Alex,

Sorry to bother you once again, but I can't seem to master this one.
I use the JFBConnect-Community Builder plugin, to sync data to my CB tables.
there are 2 things I can't seem to get working :
1 - sync the avatar to CB : everytime I log-on, JFBConnect deletes the "avatar" field in CB. Instead it should copy the avatar file to a folder, and write the link/filename in here. To be more precise, in the folder /images/comprofiler/ there should be a jpg file with my avatar, and the link should be in CB. Correct? What am I doing wrong?

2 - I have accept terms of use to "ON" but somehow i don't get prompted to accept them on registration through facebook. Help!?

PS: you still have admin access to the site, and i'll PM you the data again
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Support Specialist
13 years 11 months ago #24223 by alzander
Replied by alzander on topic JFBConnect - CB issues
I don't have your admin credentials anymore. We delete those periodically as we don't want so many user's credentials :)

As for your issue, yes, the avatar should be updated every time (if you have "Import Profile Always" set, which it sound like you do). Can you tell me if the avatar is correctly pulled in the first time a user registers?

If not, it sounds like there's a problem fetching the avatar in general. In that case, JFBConnect will set the avatar to the CB default (by blanking out that row). I'd check to make sure your /tmp and /images/comprofiler directory are both writable. You can check the /tmp folder in the Directory Permissions area of Joomla in System Info. The /images/comprofiler you'll have to manually check.

If there are no avatars in /tmp, that's a sign it's unwritable or that there's some other communications issue going on. Let us know if that's the case. Otherwise, if they are there, it could be a problem with our conversion and transfer of the images to CB.

Alex
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