Locked out of admin

fb_685378878
Offline

Active Subscriptions:

None

13 years 11 months ago #23659 by fb_685378878

Locked out of admin was created by fb_685378878

I have been working on my site using my Joomla credentials, then I went to connect my account with FBC from the frontend and since then I haven't been able to log in to the back end and it kicks out an unspecified arror the log simply states "JFBConnectAuth FAILURE: "
i can login in to the fron end now using JFBC but no longer the J! credentials.
So far i've tried:
Changing the password via phpmyadmin
adding a second super user account via phpmyadmin
adding root_superuser method to config

ive run out of ideas

i'm using Joomla 2.5.4 and JFBConnect 4.2

The topic has been locked.

alzander
Offline

Support Specialist

13 years 11 months ago #23663 by alzander

Replied by alzander on topic Locked out of admin

Ted,
Never heard of that issue. Are you still able to login to Joomla using another set of Joomla credentials (one you haven't connected to a Facebook account)? If not, check to make sure the Joomla - User and Joomla - Authentication plugins are still enabled.

If you can log in that way, how are you changing the password using PHPMyAdmin? You'll need to properly salt and MD5 the password when you enter it there, which isn't an easy process if you aren't sure what you're doing.

Thanks,
Alex

The topic has been locked.

fb_685378878
Offline

Active Subscriptions:

None

13 years 11 months ago #23688 by fb_685378878

Replied by fb_685378878 on topic Locked out of admin

Hi Alex, thanks for the reply, i'm not able to login to the backend at all to double checked what has happened to the plugins. I tried by adding a second admin as outlined here docs.joomla.org/How_do_you_recover_your_admin_password%3F but still no luck getting in. JFBC logs me in automatically when i visit the frontend no dramas, but if i logout and try using the standard joomla username password combo for i just get the blank error.

i turned on debug via config and it killed the frontend altogether but wasnt any help on the back (as far as I could tell)

The topic has been locked.

alzander
Offline

Support Specialist

13 years 11 months ago #23691 by alzander

Replied by alzander on topic Locked out of admin

Ted,
Since it sounds like you have access to PHP MyAdmin, please run the following SQL query:

UPDATE `XYZ_extensions` SET `enabled` = 1, `access`=1 WHERE `name` = 'plg_authentication_joomla' OR `name` = 'plg_user_joomla';

Please make sure you replace XYZ with your database prefix.

Alternatively, look to see if the authentication and/or user plugins have the 'enabled' field set to '0'. If so, fix that manually. That would be why you can't login. The above SQL will also reset the Access column to '1', making it public, which is required for them to function as well.

Definitely let us know how that goes. JFBConnect doesn't change the Joomla User or Authentication plugins at all, but sometimes mis-clicks that disable them can lock you out of your site, as you've see.

Good luck,
Alex

The topic has been locked.

fb_685378878
Offline

Active Subscriptions:

None

13 years 11 months ago #23695 by fb_685378878

Replied by fb_685378878 on topic Locked out of admin

you are a genius, that is exactly what happened

thanks so much.. now running the overdue backup

The topic has been locked.

alzander
Offline

Support Specialist

13 years 11 months ago #23696 by alzander

Replied by alzander on topic Locked out of admin

No worries. You weren't the first to accidentally disable the Joomla Authentication plugin, and I'm sure you won't be the last

Glad we could help get you going though!

Finally, if you haven't already, please consider leaving a rating and review on the Joomla Extension Directory for JFBConnect and/or our support. It's certainly not required, but very appreciated:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks, and good luck!
Alex

The topic has been locked.

Start
Prev
1
Next
End

SourceCoast Login

Locked out of admin