Log in | Register
  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 2.5 Support (CLOSED)
  7. Facebook login button not working

Topic-icon Facebook login button not working

Active Subscriptions:

None
14 years 4 months ago #17906 by filrei
Hi Alex, sometimes when I try to login into my website with facebook button it just deosn´t work. I click on it and it returns to the homepage without loggin in.

my webpage is www.ninabela.com.br

thanx.
The topic has been locked.
Support Specialist
14 years 4 months ago #17908 by alzander
Filipe,
I'm not sure. That's not a common issue.

I just tried to register on the site. Can you tell me if my account was created and is approved in both the Joomla User manager and in Community Builder? I'm not able to login in now either, though if I refresh enough times, it does work.

Does your template display system messages (those text messages in a blue or red bar)? If not, or you've never seen them, try switching your template to one of the standard Joomla ones and logging in that way. JFBConnect should display the reason you can't login when it won't log you in. Additionally, in JFBConnect, please try enabling the "Display Facebook API Errors on Front-End" in the Facebook API tab of the configuration area.

Hopefully, something above will help us narrow down the problem.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
14 years 4 months ago #17909 by filrei
hi, yes, accounts are created and approved in joomla and CB, I can see your account approved also.

I turned the JFBconnect API errors on
Don´t have the old template, think I deleted it

But now it started working again, the only other thing that I did was to clear cache... but I don´t know if that´s the issue... a user reported that to me actually, that he was trying to access the website but was returdning to the homepage without accessing it.
The topic has been locked.
Active Subscriptions:

None
14 years 4 months ago #17910 by filrei
update, actually it is loggin in, bcause I can see you logged in the backend, but frontpage is not updating when loggin in using the button...

after clicking on the button, and accessing an article I see the message:

Facebook profile successfully connected.
Facebook profile successfully connected.
The topic has been locked.
Active Subscriptions:

None
14 years 4 months ago #17911 by filrei
update two. I did a turnaround and created a redirection for registering and returning users. they will be redirected to the main page...
The topic has been locked.
Support Specialist
14 years 4 months ago #17922 by alzander
Filipe,
I just logged into your site without issue. I see the redirection to the home page, and things look good. I'm still not sure what happened, or if you're seeing any other issues. If so, please let us know, and we'll gladly do what we can to fix you up.

Thanks,
Alex
The topic has been locked.
  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 2.5 Support (CLOSED)
  7. Facebook login button not working
From the Blog
Facebook | Twitter | LinkedIn | Blog RSS