possible jreviews conflict

Dongku
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14 years 5 months ago #17015 by Dongku

possible jreviews conflict was created by Dongku

Hi Alex,

I am using the built in jreviews fb 'like' button for my jreviews articles but recently it is showing abnormal behaviour. To be more specific, when I 'like' an article it 'seems' to work fine in that it +1's the counter, but 1) the 'like' does not show on my fb wall and 2) the count resets to the pre-clicked amount when the page is refreshed. 3) It also appears that almost all my articles have been given the same number of 'likes' (5) although this is not possibly correct.

I'm not exactly sure when this behaviour began but I think it was after installing jfbconnect. I have read of some other jreviews conflicts on these forums but none of them seem to be the same as what I am experiencing. Any idea on what could be causing this?

Thanks.

Mysite

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Dongku
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14 years 5 months ago #17043 by Dongku

Replied by Dongku on topic possible jreviews conflict

I think I may have found a clue. When I disable Open Graph in Jreviews the 'like' count seems to be working as normal and 'likes' are now being posted to facebook albeit in a different format. Also, I thought I have had Open Graph enabled in Jreviews for more then 6months now, so not sure why now it would be causing a problem now. Also I unpublished/disbaled all JFBC installations and that didn't seem to help, so it may have nothing to do with jfbc.

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alzander
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14 years 5 months ago #17064 by alzander

Replied by alzander on topic possible jreviews conflict

David,
Facebook has a few ways to associate a Like with a page. The Like button itself can specify a URL for the like-click to be associated with. Also, the Open Graph tags can specify a destination URL. Sometimes the URL is simply for the current page, but sometimes it's for the destination page (think of 5 articles in a blog layout, each Like button should be for the final article, not the current page.

JFBConnect enables it's Open Graph support by default, which tries to determine the best final URL, title, description, and sometimes even image to use for any Like's that are clicked. If you have another extension managing Open Graph tags, you may want to disable our integration. You can do so in the Social Configuration -> Open Graph area.

There should only be one extension inserting Open Graph tags though, because if each one inserts conflicting data, Facebook can get confused (as you've seen) and have unexpected behavior.

Hope that helps, but if you need more info, just let us know,
Alex

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possible jreviews conflict