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Topic-icon "JFolder create: Could not create directory" on component install

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14 years 6 months ago #16430 by minomatic
On installation of the JFBConnect component I get the error:

JFolder::create: Could not create directory Plugin Install: Failed to create directory: /home/mywebhome/public_html/plugins/authentication/jfbconnectauth

In addition, I get:

ERROR: Could not install the JFBConnect Facebook Authentication Plugin. Please install manually.

Three plugins and module installed without issue. Is there a deeper issue here I need address? Where/how can I get the auth plugin separately so that I can install it manually? Or is there an issue regarding JFolder create? I am excited to get started with the plugin!

Thanks!
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Support Specialist
14 years 6 months ago #16440 by alzander
This usually only happens when the /plugins/authentication directory isn't permissioned or owned by the proper user. When the permissions or ownership is incorrect, Joomla is unable to write to those directories.

Please check your directory settings, and compare against the /plugins/user directory for reference, and make sure they're the same. If that doesn't make any sense, let us know, and we can help explain how to check.

Thanks,
Alex
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14 years 6 months ago #16469 by minomatic
got it! thanks!
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Support Specialist
14 years 6 months ago #16474 by alzander
Fantastic! Hope it's all smooth sailing from here, but should you run into anything else, you know where to find us :)

Finally, if you haven't already, please consider leaving a rating and review on the Joomla Extension Directory for JFBConnect and/or our support. It's certainly not required, but very appreciated!
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks, and good luck,
Alex
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14 years 4 months ago #17940 by ramatm
JFolder::create: Could not create directory
Warning: Failed to move file!

authentication dir permissions - drwxr-xr-x
user dir permissions - drwxr-xr-x

Please help.
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Support Specialist
14 years 4 months ago #17943 by alzander
Ramana,
There are multiple places that JFBConnect copies files too. Please make sure the permissions are set correctly for:
/administrator/components
/components
/modules
/plugins/authentication
/plugins/content
/plugins/system
/plugins/user

In the System Information, there's a Directory Permissions tab. All directories in there should be green and say Writeable. If not, they need to be fixed. Hopefully, you'll get it going from there. If not, if there's more information about what file can't be moved, please let us know.

Thanks,
Alex
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14 years 4 months ago #17944 by ramatm
Hi Alex,
Thanks for your quick response. I just checked "Directory Permissions" tab. every folder is writable except logs and tmp folders. Is that wrong?

Please help

Thanks
Ramana
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14 years 4 months ago #17945 by ramatm
Never mind. i made both logs and tmp folders writeable. Installation worked perfectly. Appreciate the support.
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Support Specialist
14 years 4 months ago #17946 by alzander
Yup.. tmp folder should always be writeable (by owner, not by all). That's the scratch area for a lot of extensions to do their dirty work :D

Glad you got it going. Should you need anything else, just let us know!

Thanks, and good luck,
Alex
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