BOsHAology,
What version of JFBConnect are you using? Also, can you give an example of the string that's not translating, so we know how to answer properly. There's multiple things to translate (both in our component, and in the Facebook widgets). Once we know what's wrong, we can probably help you fix it up.
Finally, please post from the account you have an active subscription to JFBConnect from. Priority support is for subscribers only.
Thanks,
Alex