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Topic-icon Scrollbar when using Joomla 1.7 with JFBConnect 4.0.3

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14 years 6 months ago #15304 by evermorev
Hi I am a subscriber and need some help. My site is getting an extra 50 or so pixels when I enable the JFBCSystem plugin. When I disable it everything works fine.

See here: www.ata2udmedia.net/lam0007/index.php?op...nt&view=article&id=1 The width of the page is 520 but shrink your window and you will see scroll bars appear before 520 using firefox IE and Safari. When I disable the plugin, everything works fine.

I am using Joomla 1.7.1 PHP 5.23 Mysql 5 with the Rockettheme template Afterburner, which is one of the SIMPLEST templates you will find out there, so I am pretty sure its not the template. I have disabled ALL plugins but the JFBCSystem but it still adds the scrollbar. The install I have is meant to be just a joomla reveal page so there is not alot of stuff installed. It is ONLY used for FB.

It is something causing that because when I built the same thing in J15 with the afterburner the same way this isn't happening.

Where can I submit credentials for you to take a look?

BTW it happens whether I am using Automatic Resizing or not.

Please help! :)
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14 years 6 months ago #15307 by alzander
Definitely strange. I looked at the page and with Firefox and Chrome's debug tools, there's nothing 'expanding' the page. I do see the scrollbars (in FF only), but not sure what's causing it.

I'm assuming when you use that page as your reveal page, you're seeing the problem in your Facebook Tab as well? The Automatic Resizing setting only functions when your page is viewed inside Facebook.. it shouldn't do anything when the page is hit directly.

Feel free to Private Message me credentials to your site, and we'll get in there this weekend to look over things to try and figure out what might be wrong. You can PM me by hitting the arrow under my picture (<----) and clicking the mail icon.

Thanks,
Alex
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14 years 6 months ago #15445 by evermorev
Hi thank you for the reply,

Yes it does it in the facebook app reveal tab whether I have automatic resizing on or off.

Also it does it in IE and Safari as well, chrome is the only odd man out.

I have sent you the private credentials to check it out! :)

Thanks for the help.
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14 years 6 months ago #16012 by evermorev
Any movement on this? Still happening, and sent my private credentials about a week ago. Please help! :)
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Support Specialist
14 years 6 months ago #16019 by alzander
Very sorry for the delay. Just got into the site. Didn't make much headway, but testing some things. Can you post (or PM) the Facebook Page URL that this is displayed on so we can see it there as well?

Thanks,
Alex
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Support Specialist
14 years 6 months ago #16020 by alzander
Upon more investigation, we found the cause.. now to fix it..

On your page, Facebook is embedding an iFrame with the following text:

Given URL is not allowed by the Application configuration.: One or more of the given URLs is not allowed by the Application configuration. It must match one of the Connect or Canvas URLs or domain must be the same as or a subdomain of one of the Application's base domains.

The issue is that that iFrame is hidden by displaying it waaaay to the left (so it can't be seen), but the width on that iFrame is 575px, which is where the extra spacing is coming from.

There's 2 likely solutions for this:
1) Best solution Fix the problem: In your Facebook Application, set the Web site URL to: www.ata2udmedia.net/lam0007
2) Work around Simply add the following to your stylesheet somewhere:
.FB_UI_Hidden {display:none}

Hope this helps, and if you need more information, just let us know! Really hope this gets you going, and sorry again for the delay.

Alex
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  3. Discontinued Products
  5. JFBConnect Joomla 2.5 Support (CLOSED)
  7. Scrollbar when using Joomla 1.7 with JFBConnect 4.0.3
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