Topic-icon No friends in the like plugin

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14 years 7 months ago #14467 by aes2006
Hi,

I'm new to the Facebook integration, but I'm experiencing some difficulties. I recently bought the full connect package and the modules and plugins seem to be installed properly as they to link up with Facebook (e.g. it displays my profile picture and I can post things to my profile).

When on the Joomla site I can only see myself -in the list of people who liked the article- as a legitimate Facebook user, the others are just mentioned as 'and 20 other people like this'. Now I know that some friends of mine are within this group, why aren't they displayed?

I feel that I'm missing something here...

Thanks
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Support Specialist
14 years 7 months ago #14472 by alzander
When an article is Like'd, it's for that article's URL, not for you site or a general 'Like'. Are you sure that users that are your friend have clicked that Like button for that article/page on your site?

If so, then also make sure that the "Show Faces" setting is enabled if you want the avatars.

If that still doesn't work, then let me know a page to test with and I can log in with a few different users to see if it works for us.

Thanks,
Alex
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14 years 7 months ago #14477 by aes2006
Hi Alex,

Thanks for the quick response!

I'll first do some more tests to make sure that a friend of mine is liking the exact same URL and than I'll come back.

Regards
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Support Specialist
14 years 7 months ago #14502 by alzander
Sounds good. Definitely let us know what you find.

Thanks,
Alex
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