Topic-icon Just ordered JFBConnect but I cant download any

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14 years 8 months ago #13346 by mikgoy
Title
Payments
Purchase Date
Expiration Date
Status
JFBConnect6
Payment ID: 2607
Amount: 49.99
Created: 12 Sep 2011, 09:21PM
12 Sep 2011, 09:21PM
12 Sep 2011, 09:21PM

I just ordered JFBConnect and my subscription says purchase sept 12, 2011 and it expires sept 2011? what the? I thought it's for 6 months?
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Support Specialist
14 years 8 months ago #13355 by alzander
Google Checkout cancelled your order. Your purchase was initially placed in review by them. Shortly thereafter, we received the following email:

In an ongoing effort to protect merchants, Google reviews orders on a regular basis. During a recent review, we discovered that one or more of your orders appeared to be high-risk because we were unable to verify that buyer's account information.


Your payment was never processed and you were never charged. If you wish to pay with Google Checkout, you'll have to check with them as to why it was cancelled. Otherwise, we'd suggest you try PayPal or Authorize.net.

Hope that helps,
Alex
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