Topic-icon Facebook connect won't work sometimes

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12 years 8 months ago #11800 by alzander
No problem. Glad it sounds like we got you going! Should you need anything else, just let us know.

Also, please consider taking a few minutes to leave a rating and review on the Joomla Extension Directory for JFBConnect and/or our support. It's certainly not required, but very appreciated:
extensions.joomla.org/extensions/social-...ook-integration/7215

Good luck,
Alex
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12 years 8 months ago #11808 by fb_518546968
Thank you alex. I rated your extension. However something happened where I'm stumped. Now that I disabled the like button from my template's settings, the JFBC like buttons won't appear on the articles unless i enable the like button from my template's settings. I really don't know what to do because I really need the like buttons on my articles but if i enable it from my template settings, the jfbc user connect will become corrupt again. heres an example of an article page with the jfbc likes enabled stocksmatter.com/index.php/resource-cent...-greedy-get-greedier
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Support Specialist
12 years 8 months ago #11809 by alzander
Reza,
I'm not seeing the Like button in the code for your page at all. I do see the comment box (on the page, and in the HTML), but not the Like button code. Are you sure it's enabled in the Social configuration area of JFBConnect? If it is, then we may need to get into your site (if possible) to determine what's wrong, because if the code isn't showing, the button obviously can't show, and we're not aware of any bugs in the Like button like you describe.

I guess one final question is, are you using standard Joomla content, or something else like K2.. but it looks like normal Joomla articles, which we work just fine with.

Thanks,
Alex
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12 years 8 months ago #11824 by fb_518546968
Yes it's enabled in JFBC settings. But in my template's setting the Like button feature is disabled. If I enable it then both like buttons will appear. Regarding the articles im using normal joomla articles. I will message you admin info! If you can just check it out for me I will greatly appreciate it. Thanks!!!
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Support Specialist
12 years 8 months ago #11829 by alzander
Reza,
Thanks for the admin credentials. Unfortunately, I wasn't able to figure out the cause. Basically, it seems like something in the Gavick template you're using is actually stripping the Like button from the page. If you look at the HTML, you'll the div jfbclike be opened and closed right before and after the article. However, there's nothing inside the div, when there should be the normal <fb:like... tag.

Things we tried:
1) Re-ordering our JFBCSystem plugin to the first and last positions. Sometimes, this clears up conflicts with other plugins. That had no effect.
2) Disabling the JFBCContent plugin. With this disabled, you'll see the {JFBCLike ..} tag in the article. This (later) gets replaced by the proper <fb:like.. tag. On your site though, something seems to be replacing that.
3) Trying with a different template made the Like button appear, as expected. You can see this below:
www.stocksmatter.com/index.php/resource-...-down?template=beez5

Everything else in your setup looks right. I don't know where to go from here, other than having you ask a similar question to the Gavick folk. Mainly, "Does your template remove other Like button code if the social Like settings in the template are turned off". If that's the case, there's not much we can do.

Hope this helps get you started, and definitely let us know what you find out!
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12 years 8 months ago #11832 by fb_518546968
Hey Alex. I fixed the problem myself i guess. in the framework file i found this and edited it
Before:
<script src="connect.facebook.net/en_US/al1.js#xfbml=1" type="text/javascript">

After:
<script src="connect.facebok.net/en_US/al1.js#xfbml=1" type="text/javascript">

Now that the links are different, I can have it enabled and the jfbc connect won't become affected :)
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12 years 8 months ago #11837 by alzander
That's very strange. Not sure why that would be doing what I was seeing, but frankly, if it works, and your happy, great!

If you run into other issues or have other questions, definitely let us know.

Good luck,
Alex
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