Topic-icon Error building Admin Menus

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12 years 10 months ago #10355 by fb_100000339966108
I have removed and reinstalled the JFB Connect and cannot seem to get the component to show up. I am using Community Builder and Kunena. Both those components are there but not JFB Connect.
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Support Specialist
12 years 10 months ago #10359 by alzander
Replied by alzander on topic Error building Admin Menus
Hmmm. That's a strange one that we haven't heard of. How did you remove JFBConnect, the normal Uninstall method within Joomla? When you re-installed, did you see any errors that you recall? Finally, can you try going to:
/administrator/index.php?option=com_jfbconnect
And see if the page loads correctly? That will help us know if it's just the menus that are missing, or if there's more problems underneath.

Thanks,
Alex
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12 years 10 months ago #10764 by JCornski
Replied by JCornski on topic Error building Admin Menus
I am having this same issue. Admin menus won't establish but going to the directory you listed does in fact take me to the proper back-end menu
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Support Specialist
12 years 10 months ago #10773 by alzander
Replied by alzander on topic Error building Admin Menus
JCornski,
Please let us know what version of JFBConnect you're using. Also, please note, that support is for active subscribers only. If you'd like us to look into this further, please post from the account you have a valid subscription from.

Thanks,
Alex
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