Topic-icon Captcha bug with reset password

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7 years 5 months ago #51531 by gvikutan
Keep getting "Reset password failed: The CAPTCHA solution was incorrect." when using the "Forgot password" feature. The entered values (text or numbers) are definitely correct.

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7 years 5 months ago #51532 by mel
Replied by mel on topic Captcha bug with reset password
If you are referring to the Forgot Password link in the SCLogin module, we are just redirecting to the Joomla users component (or whichever component you've set in the the SCLogin module for Registration Component). JFBConnect/SCLogin doesn't actually have any functionality for resetting the password. I'd also suggest disabling all of the JFBConnect plugins and test whether you're still having problems using the reset password functionality. If you still think this is related to JFBConnect/SCLogin, please let us know and your reasons for why.

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