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Topic-icon Login not working (in Firefox only)

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7 years 3 months ago - 7 years 3 months ago #41311 by jeka1sv
Hello,
I have added the login button to this page . You can see it in the "It is as easy as 1-2-3:" paragraph.

It works in IE and Chrome, however when I;m trying to press it in Firefox, I see just a blank popup window (see screenshot attached).

What should I do?

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Last edit: 7 years 3 months ago by jeka1sv.
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7 years 3 months ago - 7 years 3 months ago #41313 by jeka1sv
I see now, that the problem is related not to Firefox, but to Facebook account.

While JFBConnect works fine for my main account, it displays this blank window for my second "test" account. I can give you the login email and password for this Facebook account if this can help fix the problem.
Last edit: 7 years 3 months ago by jeka1sv.
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Support Specialist
7 years 3 months ago #41323 by alzander
I'm seeing the white, blank, box as well when trying to login. Can you go to the Facebook Developer Area , go into your app and then the "Status & Review" section. In there, make sure the large setting at the top for:

Do you want to make this app and all its live features available to the general public?

is "On".

Beyond that, I'm not sure why you'd see the white box, but if it persists, let me know and we'll help how we can.

Thanks,
Alex
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7 years 3 months ago #41326 by jeka1sv
Yes, it was the reason! It works now.

If you could also assist with my OpenGraph problems here - I will finally be sure that your component and support are the best that I have ever met, and I will talk about this to everyone :B:
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Support Specialist
7 years 3 months ago #41436 by alzander
Glad to hear we got that going for you. Will try to get an answer for the Open Graph topic shortly!

Thanks,
Alex
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