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Topic-icon Action for jomsocial photo upload not working

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10 years 8 months ago #35096 by nitmen1
Dear Alex,

i created an object photo and action upload in facebook app and created object jomsocial album and action photo upload in action kindly check the screenshots but these are not working when i test it by uploading photo to the album i am neither getting any notification in my website saying " new action posted in your website'" nor its getting updated in my facebook timeline


Kindly help

Regards
Nitish Menon
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10 years 8 months ago #35100 by alzander
Is anything showing up in the Activity Log in the Open Graph area of JFBConnect?

Also, what version of JomSocial are you using?

Thanks,
Alex
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10 years 8 months ago #35110 by nitmen1
Dear alex,

kindly check the screenshot.I changed my account from registered to super admin so that i can test the action,but as soon i changed the user type i experiencing log in problem when i try to login i get http 5oo error message so i am unable to upload the photo to jomsocial album and test it... THE SAME PROBLEM IS ALSO MENTIONED IN MY ANOTHER THREAD
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Support Specialist
10 years 8 months ago #35125 by alzander
The Activity Log error message you see about "Only administrators, developers, etc" means administrators of your Facebook Application. They don't need to be super administrators on your website.

If you haven't already, read the Testing Open Graph Actions section of our configuration guide. It should hopefully help.

Basically, you need to be logged in via Facebook using an administrator of your Facebook Application. You can also use the "Roles" area in the Facebook Developers area to add other Facebook users to the Developer or Tester areas so that they can test. Once the action successfully posts, you can then submit the action to Facebook so that all Facebook users can trigger the action.

I hope that helps,
Alex
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10 years 8 months ago #35126 by nitmen1
Alex thanks for the post,

I created test user and uploade photo to the album named " testing " but instead of showing charlie upload photo to the album testing on f4friends.com it shows something else
" charlie uploaded welcome to f4friends.com on f4friends.com" and there is no thumb of photo as well more over i have not got any pop up saying action has been posted in facebook time line .

Regards
Nitish Menon
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Support Specialist
10 years 8 months ago #35140 by alzander
That's a good start that it's at least posting. Can you click the little pencil icon on the right of the action in your Activity Log and change the value to "Shown on Timeline". Then, go to your Facebook home page and see what the actual Timeline entry looks like.

My best guess is that the album being uploaded to is protected / for registered user's only. If so, instead of Facebook being able to see that page, they would be redirected to the home page (or another page) named "Welcome to f4friends". If you the page is registered, Facebook won't be able to visit it and properly see the Open Graph tags. I'd try making the album public and re-posting to it to see if that changes things.

Thanks,
Alex
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