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Topic-icon Stopped working on Chrome

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11 years 3 months ago #29511 by miamiman
Version 23.0.1271.97 m

On latest version of Firefox and IE, everything works peachy.

Any ideas or solutions. Already updated to latest version of JFBC.

Thanks
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11 years 3 months ago #29519 by alzander
Replied by alzander on topic Stopped working on Chrome
I'm not sure what's going wrong. Is there an error message, is a button missing, or something else? If you can explain what's wrong, that would help.

Finally, please run Autotune from within JFBConnect admin area and use the Error Checker to see if any issues are prompted there. If so, fix them and see if that helps.

Thanks,
Alex
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11 years 3 months ago #29538 by miamiman
Replied by miamiman on topic Stopped working on Chrome
Well check out:

on ff / ie / chrome.

The buttons fail to show-up on Chrome.

Thanks,
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11 years 3 months ago #29543 by alzander
Replied by alzander on topic Stopped working on Chrome
In the popup when I click the "ยป Ingresar" link at the top, I properly see the "Identificarse con facebook" button. What are you seeing? Just text, no text at all, the {JFBCLogin} tag, or something else?

Also, can you check Chrome extensions you have enabled? There are some that intentionally block social networking features from working.

Thanks,
Alex
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11 years 3 months ago #29544 by miamiman
Replied by miamiman on topic Stopped working on Chrome
just below the ingresar button, there are the social plug ins.

i am on my tablet right now where they appear correctly.

will try on another chrome installation.
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11 years 3 months ago #29552 by alzander
Replied by alzander on topic Stopped working on Chrome
I was looking at the Login with Facebook button. You never really mentioned what isn't working. Can you let us know exactly what isn't working, and why?

That will help us test if your other tests on Chrome don't help narrow things down.

Thanks,
Alex
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11 years 3 months ago #29582 by miamiman
Replied by miamiman on topic Stopped working on Chrome
Please see the following url

www.induguia.com/inicio/details/interco-s.a.html

on: Firefox / IE, and then
on: Chrome.

You will see that per the enclosed image, the following JFBC elements do not load?

awesomescreenshot.com/017ry1604
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Support Specialist
11 years 3 months ago #29587 by alzander
Replied by alzander on topic Stopped working on Chrome
Miamiman,
First off, that's a different site than you referenced above. Are you sure you meant that site, or are you seeing this problem on multiple sites?

As for the problem, I'm seeing the social buttons in Chrome (on a Mac). However, on that page, I'm seeing that the Facebook Javascript library is loaded 3 different times on that site. The Autotune Error Checker should be calling that problem out and you'll need to remove the extra 2 calls which are definitely not helping the issue. One is from the sh404SEF social plugin, which should be disabled. I'm not sure what's including the other one.

Hope that helps get you started on diagnosing the issue.

Thanks,
Alex
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11 years 3 months ago #29704 by miamiman
Replied by miamiman on topic Stopped working on Chrome
Thanks Alexander,

I will be more precise.

1. I confirm that I am seeing the problem among our different sites in Chrome, Version 23.0.1271.97 m.

2. I have run / updated with AutoTune; everything is green.

3. I have uninstalled the sh404sef social plug-in.

4. Still not seeing the social buttons on Chrome for:
www.acrlatinoamerica.com
www.avilatinoamerica.com
www.inpralatina.com
www.induguia.com/inicio/details/3dcinedigital.html
etc.

Any ideas?
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11 years 3 months ago #29707 by alzander
Replied by alzander on topic Stopped working on Chrome
Can you test on our demo site:
demo.sourcecoast.com/index.php?option=co...icle&id=8&Itemid=158

I'm using 23.0.1271.101 (slightly newer) on a Mac and not seeing that problem on any of your sites. I also tested on Windows earlier with Chrome, but didn't check the version. On each of those sites I was able to see the Like button.

Can you also try from a different computer altogether as we're simply unsure why this would be happening and just need to narrow things down.

Thanks,
Alex
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