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Topic-icon jfbconnect with facebook

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13 years 8 months ago #26468 by echoes
I updated and now when I make jfbconnect Login with facebook does not enter.
It gives me the following line
www.expotaranto.com/index.php?option=com...w==&cb=1347631777426

and if I perform refresh enters.
Also since I updated no longer enters the JomSocial profile
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Support Specialist
13 years 8 months ago #26474 by alzander
Replied by alzander on topic jfbconnect with facebook
Can you set the "Error Reporting" setting in your Global Configuration to "Maximum". Then, on that page, there should be a PHP error. Let us know what that message is, and that will help us diagnose the issue.

Thanks,
Alex
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13 years 8 months ago #26485 by echoes
Replied by echoes on topic jfbconnect with facebook
Fatal error: Call to undefined method plgJFBCProfilesJomsocial::getJoomlaUserID() in /var/www/vhosts/expotaranto.com/httpdocs/plugins/jfbcprofiles/jomsocial.php on line 298

after this error when the page is white, do I refresh and go regularly.
However, does not fit the profile of JomSocial
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Support Specialist
13 years 8 months ago #26503 by alzander
Replied by alzander on topic jfbconnect with facebook
What version of JFBConnect and the JomSocial profile plugin are you using? It sounds like one of them is out of sync. I'd recommend going to the JFBConnect Admin Overview page and checking your versions.

If both of those versions are up to date, let us know. That's not an error you should be seeing, so we'll gladly help you figure it out further.

Thanks,
Alex
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13 years 8 months ago #26505 by echoes
Replied by echoes on topic jfbconnect with facebook
Required Extensions Installed Available Status
JFBConnect 4.2.5 4.2.5 This extension is installed and published.
SourceCoast Library 1.0.6 1.0.6 This extension is installed.
SCLogin 1.1.4 1.1.4 This extension is installed and published.
Authentication Plugin 4.2.0 4.2.0 This extension is installed and published.
System Plugin 4.2.5 4.2.5 This extension is installed and published.
User Plugin 4.2.1 4.2.1 This extension is installed and published.
Social Extensions Installed Available Status
Content Plugin 4.2.1 4.2.1 This extension is installed and published.
JFBCFan 4.1.2 4.2.0 This extension is installed and published.
JFBCLike 4.1.2 4.2.0 This extension is installed but not published.
JFBCSend 4.1.2 4.2.0 This extension is installed and published.
JFBCComments 4.1.2 4.2.1 This extension is installed but not published.
JFBCRecommendations 4.1.2 4.2.0 This extension is installed but not published.
JFBCFriends 4.1.2 4.2.0 This extension is installed but not published.
JFBCFeed 4.1.2 4.2.0 This extension is installed but not published.
JFBCRequest 4.1.2 4.2.0 This extension is installed and published.
JFBCSubscribe 4.1.2 4.2.0 This extension is installed but not published.
Profile Integration Installed Available Status
Community Builder Not Installed 4.2.0 This extension does not appear to be installed.
JomSocial 4.1.2 4.2.4 This extension is installed and published.
Kunena Not Installed 4.2.4 This extension does not appear to be installed.
K2 Not Installed 4.2.0 This extension does not appear to be installed.
VirtueMart2 Not Installed 4.2.0 This extension does not appear to be installed.
Agora Not Installed 4.2.0 This extension does not appear to be installed.
VirtueMart Not Installed 4.2.0 This extension does not appear to be installed.
JomSocial - FB Wall Not Installed 4.2.0 This extension does not appear to be installed.
Installed/Published - Installed & Published | Installed/Unpublished - Not Published | Not Installed - Not Installed
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Support Specialist
13 years 8 months ago #26514 by alzander
Replied by alzander on topic jfbconnect with facebook
The JomSocial plugin looks to be reporting that you are using v4.1.2. The newest is v4.2.4. Please upgrade to that version and your issue should be fixed.

Thanks,
Alex
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13 years 8 months ago #26516 by echoes
Replied by echoes on topic jfbconnect with facebook
error eliminated, is now entering well with facebook.
Yet I can not go on JomSocial profile :-(
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Support Specialist
13 years 8 months ago #26521 by alzander
Replied by alzander on topic jfbconnect with facebook
What do you mean you "can not go on JomSocial profile"? What happens when you try to go to the user's JomSocial profile? Are you only having this issue with user's that login with Facebook, or is it happening with user's that register normally as well?

Thanks,
Alex
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13 years 8 months ago #26542 by echoes
Replied by echoes on topic jfbconnect with facebook
I can go on JomSocial events, comunity, but not on the profile of any user, even if recorded normally.
Activating panel joomla, errors at best, and trying to go back on profile this error:

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 24 bytes) in /var/www/vhosts/expotaranto.com/httpdocs/libraries/joomla/database/database/mysql.php on line 462

I do not know where to put his hands to solve the problem.
I tried to enable or disable various plugins, but the problem can only get worse, or do not let me go either to other modules.
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Support Specialist
13 years 8 months ago #26551 by alzander
Replied by alzander on topic jfbconnect with facebook
That error is simply stating your server is out of RAM/memory while trying to generate the page. The configured amount of 128M should be more than enough for almost any site, but if you have extra extensions that aren't required, they should be disabled. Additionally, if you have poorly coded 3rd party extensions or custom extensions, they could simply be using too much memory as well.

For reference, on this site, most pages take about 12M to render and at most 20M. JFBConnect adds about 5-10M per page. So, if this error just started happening, it's likely that you were already at the limits of your memory, and JFBConnect just happened to push you over.

If you want to check memory usage per page, you can enable the "System Debug" setting in the Global Configuration area of Joomla. At the bottom of each page, information about how it was loaded will be displayed. Try different pages and with different extensions enabled/disabled to try to narrow down the main culprit. If it happens to be JFBConnect, just let us know.

Hope that helps,
Alex
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