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13 years 9 months ago #26048 by cormcp
At the topic states it just stopped working today. Got an E-mail from a user saying they couldn't login using their facebook account.

I gave it a whirl, and when I clicked "Log In With Facebook" button a black small window opens and then closes and the button that says "Log In With Facebook" changes to just Log In. I can log in the normal way using the SClogin module, but facebook doesn't work. I did the auto tune and everything passed and all tabs are green. Any suggestions?
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13 years 9 months ago #26052 by alzander
Corey,
When your page loads, there's a few Javascript errors from the modal.js file. It's possible those errors are preventing other Javascript functions, like Facebook's login feature, from acting properly.

Can you try the following and see if any helps the problem:
1) Switch your template, temporarily, to a built-in Joomla one. That will minimize a lot of the extra Javascript included on the page.
2) Disable the ShareThis extension you're using. Depending on how that's configured, it may re-include the Facebook Javascript library which can conflict when added twice.
3) In JFBConnect's Autotune, go to your FB App section and click the Refresh button at the top. Check that all the recommended settings are being used.

If none of the above helps, let us know, and we'll try to narrow things down further.

Thanks,
Alex
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13 years 9 months ago #26053 by cormcp
Changing the template to a basic one seemed to do the trick. Took a little bit of wiggling around to figure out how to get to the login but that worked. Any suggestions on how I can fix the problem using the non basic template?
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13 years 9 months ago #26057 by alzander
You'll need to figure out what's causing the Javascript errors on your pages. They could either be from the template itself, or from modules that are only shown in that template (positions that don't exist in the basic templates of Joomla). Here are a few of the errors I'm seeing:
Uncaught ReferenceError: swfobject is not defined xyz.com/:563
Uncaught ReferenceError: stLight is not defined xyz.com/:578
Uncaught TypeError: Object [object Object] has no method 'adopt' modal.js:112

So, try disabling anything that might be throwing those errors on those lines. Not sure what extensions those are, but hopefully those messages help you narrow them down. In most browsers, you can find the "Show Error Console" option to see the Javascript messages yourself (We used Chrome to find those).

Hope that helps,
Alex
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