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Topic-icon I cant find FB Id

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14 years 1 day ago #23540 by absoluteleigh
Hi
I just purchased FB connect and I am installing it But I cant find the facebook app id. I clicked on the link in the installation documentation developers.facebook.com/apps but the page is blank.

I then went to the FB page and started to follow the FB developer guide but the same thing the developer dash board page is blank so I can't start a new app. How can I get this to install the FB Connect correctly. I am using Mozilla firefox as my browser.
Thanks
Leigh
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14 years 1 day ago #23542 by alzander
Replied by alzander on topic I cant find FB Id
Leigh,
Really not sure why that page would be blank for you. Right now, Facebook is just enabling their new "App Center" area. It's possible that's causing some downtime on their developer area as well. It's working for us right now though. Some things to try/check:
* Make sure you're *not* using the "Use Facebook As" feature from the drop-down arrow in the top right of Facebook. When you create an App, you have to be using your personal profile account.
* Try going to this page: developers.facebook.com/apps (https vs http)
* Try from another browser.

Let us know how that goes, and good luck!
Alex
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14 years 1 day ago #23544 by absoluteleigh
Replied by absoluteleigh on topic I cant find FB Id
Hi Alex
Thank you for your speedy reply. I have attached a screen shot of the blank page. I don't know if its my browser I have never had this happen before. But I am stuck and cant install JFB connect. What browser are you using. I will try that.
Thanks


File Attachment:
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Support Specialist
14 years 1 day ago #23545 by alzander
Replied by alzander on topic I cant find FB Id
Strange. The URL of that page looks to be a permissions page (similar to when you login to Sourcecoast the first time, or any Facebook App). It's normal to have to grant the Facebook Developer App permission. It's strange that it's not working though, and that's not something we can test right now since we've already approved it.

We are using Chrome. However, that popup should work in IE, Safari and Firefox as well. I'd recommend trying them all and see what happens.

You may also want to try this link, which is a direct link to the app creation process. It may help kickstart things:
developers.facebook.com/setup

Definitely keep us posted, but really not sure what's going on. Unfortunately, there's not much we can do other than some random suggestions which may or may not work or telling you to simply wait. I just searched around for bug-reports similar to this on Facebook. The best I could find (opened recently at least) was:
developers.facebook.com/bugs/399503013424480
Did you verify your account yet? Not sure if that's after you approve the app or before it (Thought it was after, so you may just not have gotten there yet). Either way, read it please and let us know if you started that process or not.

Thanks,
Alex
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