I see your newest Contact Us submission. Did you get the automated response back? If not, there's something preventing our emails from coming through. Can you try submitting your Contact Us form with the subscription email address you used, my***@gmail.com? When you do that, check if you get the automated response and let us know. If so, we'll resend the file to that address instead. If not, it means there's something blocking our emails, and that's not right.
Thanks,
Alex