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Topic-icon Login button not working

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14 years 1 week ago #23261 by jamwin
Hi, Im not sure why but my connect with facebook button is not working. I really really need it to be working right now. Can somebody help quickly?
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14 years 1 week ago #23262 by alzander
Replied by alzander on topic Login button not working
Jamie,
I moved your post to a new thread because it likely isn't related to the one you posted in. Please create new threads unless your sure your issue is related to another post.

As for your issue, can you let us know the URL of your page so we can have a look at what's going on? Also, if you're running JFBConnect v4.2, please run the Autotune Error Check tool built into it to check for common configuration problems.

Thanks,
Alex
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14 years 1 week ago #23263 by jamwin
Replied by jamwin on topic Login button not working
Im sorry for not opening a thread.. Im am new to forum posting. Im glad there is organization to it and will try to get that right next time.

Thank you for responding so soon. Im really in trouble if i cant get this straight quickly.
The button was working last I looked at it so it came as aurprise after telling a possible client to look at it.. it is the only functionality they will be looking for.

the page is
www.holistology.com/en/society

Im not sure how to perform the check you recommended.

Thank you
Jamie
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14 years 1 week ago #23264 by jamwin
Replied by jamwin on topic Login button not working
Im running 4.1.2
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14 years 1 week ago #23265 by jamwin
Replied by jamwin on topic Login button not working
File Attachment:

File Attachment:


Attached is a screenshot of what it look like on the page.. sometimes I refresh and it gives the login with facebook text but it is not clickable and sometimes it gives me 2 buttons that say connect with facebook and login with facebook.
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14 years 1 week ago #23266 by alzander
Replied by alzander on topic Login button not working
Jamie,
4.1.2 doesn't have Autotune (the error checker) so don't worry about that. And no problems about the other post. Like you said, just try to keep things clean and orderly around here :)

The reason the button isn't showing is because of the Share button in the top right corner. The Share button was deprecated by Facebook and is no longer recommended to be used and will actually conflict with the newer tools they offer which JFBConnect relies on. Disable that, and it should help.

Finally, one other thing I notice is that the JomSocial facebook integration is enabled. You should remove the API/Secret key from that extension as it also will conflict (though in different ways). For more information on how best to integrate with JomSocial, please see:
www.sourcecoast.com/jfbconnect/docs/thir...ration-for-jomsocial

Hope that all helps, and good luck with the unveiling!
Alex
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14 years 1 week ago #23270 by jamwin
Replied by jamwin on topic Login button not working
File Attachment:


You are AWESOME! THANK YOU!!! OMG you saved my life. Thank you thank you thank you! lol
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14 years 1 week ago #23285 by alzander
Replied by alzander on topic Login button not working
Glad we could help, and good luck with the client!

If you need anything else, just let us know!
Alex
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