Log in | Register
  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 1.5 Support (CLOSED)
  7. Community Builder site, but I can't get it to work
× Joomla Facebook Connect support forum

Topic-icon Community Builder site, but I can't get it to work

Active Subscriptions:

None
14 years 1 week ago #23170 by larbut
Hi,
New user here, and I just cant figure it out.
The problem is that I can't get the CB profiles to connect with the Facebook Profiles.
Both the "Login with Facebook" and "Facebook Connect" buttons only displays a flash of a popup, and then nothing happens.
The "AutoTune" Error Check page shows "Pass" for all tests. The Site Check is also fine.

The worst part is that it seemed to be working after initial installation and setup, but I must have configured myself way out, as it is not working now.

Any help appreciated! =)

Thanks,
-Lars

Site: www.TamiyaBase.com

Joomla 1.5.25
Community Builder 1.7.1
JFB Connect 4.2.2
Community Builder Plugin 4.2.0
The topic has been locked.
Support Specialist
14 years 1 week ago #23173 by alzander
Lars,
Yup, something's definitely odd. The problem your running into is with the "Show Logging In Popup". That setting requires Mootools to be loaded on the page, which JFBConnect tries to do. However, on your site, Mootools is not showing up in the code. Some templates or plugins are meant to intentionally strip Mootools. You'll need to either disable that setting or figure out why Mootools isn't being loaded and fix it.

Hope that helps, but if it doesn't work after you make the change above, just let us know!

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
14 years 1 week ago #23179 by larbut
Big Thank you, Alex!
I disabled the "Show Logging In Popup" setting and now it works again! Phew! :D
Thank you!

-Lars
The topic has been locked.
Support Specialist
14 years 1 week ago #23197 by alzander
Lars,
Fantastic! Glad we could help you out. Should you need anything else, just let us know!

Alex
The topic has been locked.
  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 1.5 Support (CLOSED)
  7. Community Builder site, but I can't get it to work
From the Blog
Facebook | Twitter | LinkedIn | Blog RSS