× Joomla Facebook Connect support forum

Topic-icon Auto-tun, Error Check yields curl_setopt_array() error

Active Subscriptions:

None
Installing all the latest versions tonight and got an error on step 5, of autotune.
Not sure how to approach this one, so as you suggested below, I clicked the "contact us" button :)
Thanks in advance,
Mark

Warning: curl_setopt_array() [function.curl-setopt-array]: CURLOPT_FOLLOWLOCATION cannot be activated when safe_mode is enabled or an open_basedir is set in /home/sourcec/public_html/autotune/controllers/jfbconnectbase.php on line 48
JFBConnect Remote Error Check
Checks performed on: oceanbluedivers.com/
Error: Could not fetch page. Server returned:

Error Code: 403 - Forbidden. Is a firewall enabled?

If you unsure why you are seeing this error, please contact us and we can help.
The topic has been locked.
Support Specialist
messinatech,
Thanks for the report. We made some server changes today, and that's why the warning was showing (errors should have been off). Additionally, the new configuration had some issues fetching specific URLs, including yours.

We updated things and just tested your page (everything passed), but please feel free to check again.

Thanks again for letting us know, and good luck!
Alex
The topic has been locked.