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Topic-icon Not getting the image on JFBLike postes on FB

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14 years 4 weeks ago #22422 by ferm
I have {JFBLike} tag on my product details pages, such as:

www.tunicaragua.com/index.php?page=shop....uemart&Itemid=100016

You can see the og:image tag is also there, and it points to a valid image, yet it does not show up on wall or even as you hit the share or like button.

Any ideas?

Thanks,
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14 years 4 weeks ago #22425 by ferm
Tried the page on the FB object debugger, and says it can't parse url. I can't seem to parse any url of product detail pages. I can debug fornt page and category pages, but not product detail pages.

I cannot see why that may be...

this is the product detail page I am using to test, but they are all the same:

www.tunicaragua.com/index.php?page=shop....uemart&Itemid=100016

Help, please.. thanks,
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14 years 4 weeks ago #22426 by ferm
Solved, missing ; on the image path echo!

Sorry about that.

All working well...
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14 years 4 weeks ago #22430 by ferm
I actually had to remove th JFBLike tag, because it was preventing the Ajax add to cart feature from working, had to back to a hackish Like that does not show image :-(

the problem with ajax add to cart seems to happen only on certain versions of IE, unfortunately...
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14 years 4 weeks ago #22444 by alzander
Fernando,
Whew.. sorry for the issues you were having, and glad you made some progress. The Open Graph tags should work, but yes, the {JFBCLike} tags can cause some issues with Virtuemart's AJAX functionality at times. We're still a little unclear why.

What kind of tag did you have to hackish in there? :) If you used the <fb:like ... tag, that should work with the Open Graph tags.. however, you'll still want to use the Facebook Debugger to clear FB's cache and make sure the image is pulled properly.

Let us know if there's anything we can do to help,
Alex
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14 years 4 weeks ago #22492 by ferm
Exactly, I hade to use the facebook like tags, and after using debug to clear facebook cache the og:image seems to be working. Thanks for that.

One other quick question, why is my user count for FB likes for my facebook page that is at the very top of my page, www.tunicaragua.com shown as 3,6000? I have 3,600 fans, and the locale is set to es_LA, coudl that have something to do with the error in the number of 0s?

Thanks again,
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Support Specialist
14 years 3 weeks ago #22572 by alzander
Fernando,
Glad to hear the tags are working for you.

As for the FB number being weird looking, that's a Facebook issue. Basically, for Spanish locales, it seems the 'k' for 3,6k is being replaced with extra 0's. The report is on the page below, and should be fixed soon (hopefully). I'd recommend clicking the "Does this repro describe your issue?" link and put in your Application and URL so they can look more into it, if necessary:
developers.facebook.com/bugs/355302524526776

Hope that helps!
Alex
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