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Topic-icon AFTER INSTALLED JFBC 4.2 + AUTO TUNE NOTHING WORKS

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Hi Alex,
I have an huge problem with the SClogin.
After the 4.2 update was installed I have a problem with the login via FaceBook.
You need to check www.liveandshop.net and you will see.
When I try to log it let me log only for the stream, but it doesn't recognize me as already Joomla user/member.

Can you try help me there, pls. ?

Bet,
Lorenzo
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14 years 1 month ago #21784 by lorde
Hi,
trying go back to 4.1 everything perfectly works.
To me the 4.2 doesn't work as well as the AUP XML files.
I have Joomla 1.5.23

Waiting for help.

Lorenzo
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Support Specialist
14 years 1 month ago #21787 by alzander
Lorenzo,
Sorry for the troubles. We're looking into the AUP XML files right now to determine the cause or problems. We've heard that issue from a few others as well, and will get it fixed soon.. once we know what's wrong.

Regarding your first issue, after you install, please make sure you clear the Joomla cache. Additionally, if you're using any optimization extensions or CDN's, those should be cleared as well. Each JFBConnect release updates our Javascript some, and if you don't have the newest files loaded, that would be the problem. You may also want to clear your browser cache, just to test.

If that doesn't help, can you describe how to recreate your issue some more? What page were you logging in from? Did you already have a Joomla account, or were you trying to register, etc? Anything like that will help us narrow things down. I'm not sure what you meant about "When I try to log it let me log only for the stream". What stream do you mean?

Thanks, and we'll help you get to the bottom of things!
Alex
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14 years 1 month ago #21810 by lorde
Hi Alex,
when I have the 4.2 in after installing all plugins and passed all tests with auto tune I have the problem in the homepage (www.liveandshop.net) where is located the SCLogin.
I try to enter as superadmin or as alreay user registerd and to log in with Facebook. The redirect doesn't work, I have not any sentence like "welcome superadmin" with Facebook's photo of mine. While it logs me to the {JFBCLiveStream event_app_id=3751114xxxxxxxxxx width=900 height=250 xid= via_url= always_post_to_friends=0 key=} what is still on homepage.
I can see my Facebook's photo next on the left side of module and I can post without problems.
The problem is when I try to log with Facebook with JFBConnect 4.1 all perfectly works.

All cache were cleared, but I do not understand what do you mean with "any optimization extensions or CDN's"
I will try this night again, but I did already a lot of testes and I do not frankly know where to look for resolving the issue.

Best,
Lorenzo
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