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Topic-icon mod_jfbcfan not working

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14 years 1 month ago #21353 by erilam
The mod_jfbcfan module was working until recently. Now it shows no feed activity from FB. You can still like from this module, but does not show post, faces or status updates.

www.ttiblakemore.com

Please advise...
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14 years 1 month ago #21374 by mtk
Replied by mtk on topic mod_jfbcfan not working

erilam wrote: The mod_jfbcfan module was working until recently. Now it shows no feed activity from FB. You can still like from this module, but does not show post, faces or status updates.

www.ttiblakemore.com

Please advise...

Hello Eric,
have you recently changed to links/URLs of the website?
i.e from non-SEF to SEF

if so, Facebook is based on URLs (comments/likes/etc are linked to a specific URL), so if you changed the link, the associated comments/like/etc is no longer associated.

Mati
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Support Specialist
14 years 1 month ago #21384 by alzander
Replied by alzander on topic mod_jfbcfan not working
The Like-Box in general is having some issues lately that are a problem from Facebook directly. The stream isn't always working, and it has something to do with recent updates on their end. If it helps, it's not working on our demo page either (www.sourcecoast.com/joomla-facebook/ ). We're looking into possible fixes, but from what we can tell, it's all on Facebook's side, and will hopefully be corrected by them soon.

Hope that helps,
Alex
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14 years 1 month ago #21482 by erilam
Replied by erilam on topic mod_jfbcfan not working
Is there any hope of getting this resolved? I have a simple mod_facefan on other sites working fine, which is free, but for some reason can't even get that to work on the site where JFB Connect is installed.
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Support Specialist
14 years 1 month ago #21489 by alzander
Replied by alzander on topic mod_jfbcfan not working
Eric,
We're following quite a few Facebook bug reports of the content stream missing. The main culprit actually turns out to be a (unwritten) change that Facebook has implemented where the stream will only show posts from the last 30 days. If you only have older posts, try to make a new one and see if that makes it appear. If not, let us know.

If you're interested in some of the recent Facebook bug-reports concerning the like-box, the most relevant are below:
developers.facebook.com/bugs/151170301676561
developers.facebook.com/bugs/216132691827040
developers.facebook.com/bugs/327563707300835

Additionally, the Like-Box/JFBCFan module will only show posts from the administrator of the site. That's a fixed setting from Facebook that can't be changed. If you're looking to have anyone who's written on your wall show up in the stream, that's simply not possible.

Hope that all helps, but again, if not, let us know.

Thanks,
Alex
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