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Topic-icon JFBCFan Module not working the same

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14 years 2 months ago #21156 by tsmedia
Hi
The JFBCFan module on our site is not displaying the wall feed from the Facebook page anymore. It would seem to be since the timeline layout was introduced by Facebook. Nothing has changed at our end. I have also just received today, an email saying our subscription has ran out (Typical!) is this connected in some way.

Joomla 1.5
www.tsmaudio.co.uk/contact.html

any ideas?
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14 years 2 months ago #21159 by mtk

tsmedia wrote: Hi
The JFBCFan module on our site is not displaying the wall feed from the Facebook page anymore. It would seem to be since the timeline layout was introduced by Facebook. Nothing has changed at our end. I have also just received today, an email saying our subscription has ran out (Typical!) is this connected in some way.

Joomla 1.5
www.tsmaudio.co.uk/contact.html

any ideas?

Hello,
could you please tell us which version of JFBC are you using?

also, please post the answer from the user you have purchased the subscription with.

Thanks,
Mati
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14 years 2 months ago #21162 by tsmedia
Hi Mati, thanks for the extremely quick response.

we are using 4.0

I posted originally and am responding as the user who purchased the subscription. (not sure what you mean exactly)
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Support Specialist
14 years 2 months ago #21172 by alzander
tsmedia,
Your JFBConnect subscription expired yesterday. However, JFBConnect doesn't self-destruct or in any other way stop functioning when your subscription expires.

It looks like you're affected by a bug that's causing the stream to now show for some Pages. There's nothing we can do about this on our end. It will have to be fixed by Facebook. I'd recommend using the "Does this repro describe your issue?" link and submit your Page tab information to Facebook. That will hopefully help them by providing more information about the issue:
developers.facebook.com/bugs/383829044969888

Hope that helps,
Alex
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  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 1.5 Support (CLOSED)
  7. JFBCFan Module not working the same
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